Summary
Overview
Work History
Education
Skills
Using Social Media,Playing Games in Mobile and Weekend Outing
Timeline
Generic
Sagar

Sagar

Bengaluru

Summary

Dynamic Call Support Executive with a proven track record at Mecwin Empowering Future, excelling in customer relations and problem resolution. Enhanced operational efficiency through innovative solutions, fostering long-term client relationships. Skilled in data analysis and team leadership, consistently driving organizational performance and customer satisfaction.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry operator position. Ready to help team achieve company goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level call support executive position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience
5
5
Languages

Work History

Call Support Executive

Mecwin Empowering Future
10.2025 - Current
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Prepared annual data to determine metrics for operational performance.
  • Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
  • Reported issues to higher management with great detail.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Telecaller

Equitas Small Finance Bank
08.2025 - 10.2025
  • Conducted follow-up calls for upselling opportunities, leading to increased revenue generation from existing customers.
  • Handled sensitive customer information with utmost confidentiality, adhering to data protection regulations and company guidelines.
  • Improved customer satisfaction by addressing inquiries and resolving issues promptly.

Office Assistant

Indian Space Research Organization
02.2021 - 03.2024
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Created and maintained data entry logs to track data entry activities.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Updated and maintained customer information, documents and records.
  • Analyzed current data records to provide detailed reports.
  • Created spreadsheets for more efficient recordkeeping.
  • Maintained files, records, and chronologies of entry activities.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Office Assistant

Indian Space Research Organization
01.2016 - 01.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Created and maintained detailed records of all office activities.
  • Input data into spreadsheets and databases.
  • Purchased and maintained office supplies.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

Bachelor of Commerce -

Karnataka State Open University
Mysore, India
04.2001 -

Skills

Customer relations

Using Social Media,Playing Games in Mobile and Weekend Outing

going out of Bangalore makes me peace and mind  refresh

Timeline

Call Support Executive

Mecwin Empowering Future
10.2025 - Current

Telecaller

Equitas Small Finance Bank
08.2025 - 10.2025

Office Assistant

Indian Space Research Organization
02.2021 - 03.2024

Office Assistant

Indian Space Research Organization
01.2016 - 01.2021

Bachelor of Commerce -

Karnataka State Open University
04.2001 -

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