Sagar Anklekar
Mumbai
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
6
6
years of professional experience
Work History
Key Account Manager
Zoho
Mumbai
08.2023 - Current
- Sought out opportunities for upselling additional products or services to existing customers.
- Provided training sessions for customers on how best utilize the company's products or services.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
- Maintained a deep understanding of client products and services in order to effectively promote them.
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
- Monitored competitive activities within assigned accounts and communicated findings to management.
City Growth Manager
Zomato
Bengaluru
08.2021 - 08.2023
- Designed strategies for leveraging new technologies or platforms that could drive customer acquisition or engagement.
- Led brainstorming sessions with team members to generate creative ideas for driving customer loyalty.
- Established metrics for measuring success of growth initiatives across all stages of the funnel.
- Collaborated with cross-functional teams to develop innovative ways to increase customer acquisition and engagement.
- Optimized digital advertising campaigns across multiple channels including search engine marketing, display ads, social media ads.
- Established customer growth opportunities for business expansion.
Sr Sales Manager
HP India Sales Pvt Ltd
Bengaluru
03.2020 - 07.2021
- Identified opportunities for growth within existing accounts as well as new markets.
- Developed comprehensive presentations outlining products and services features and benefits.
- Ensured compliance with all relevant laws, regulations and ethical standards.
- Responsible for meeting or exceeding monthly revenue targets set by senior management.
- Negotiated contracts with vendors, suppliers and other business partners.
- Collaborated with other departments such as marketing, finance, operations.
- Created reports on customer satisfaction, sales forecasts and product launches.
Customer Success Manager
New Wave Computing
Bengaluru
10.2018 - 03.2020
- Managed customer inquiries and complaints in a professional manner.
- Provided customer onboarding and training to ensure successful product adoption.
- Assisted sales team by providing technical expertise during the sales process.
- Worked closely with marketing team to create content that educates customers about our services.
- Gathered insights from customers through surveys, interviews, focus groups.
- Provided guidance on how customers can maximize the value they receive from products and services.
Education
MBA - Marketing
Acharya Institute of Management Sciences
Bengaluru05-2019
BE - Instrumentation Technology
BVB College of Engineering
Hubballi06-2017
Skills
- Key Account Management
- Account Retention
- Business Development
- Revenue Generation
- Cross-Functional Collaboration
- Client Needs Assessment
Timeline
Key Account Manager
Zoho
08.2023 - Current
City Growth Manager
Zomato
08.2021 - 08.2023
Sr Sales Manager
HP India Sales Pvt Ltd
03.2020 - 07.2021
Customer Success Manager
New Wave Computing
10.2018 - 03.2020
MBA - Marketing
Acharya Institute of Management Sciences
BE - Instrumentation Technology
BVB College of Engineering