SAGAR BHOSALE
Tivim
Summary
Dedicated guest relations professional with a strong commitment to exceptional customer service. Proven ability to manage high-volume environments while maintaining service excellence and efficient seating protocols. Skilled in multitasking, including phone management and in-person greetings, ensuring a welcoming atmosphere for all guests. Focused on continuous personal and professional growth within a dynamic organization.
Overview
7
7
years of professional experience
Work History
Restaurant Host
Azamara Cruises (Resigned)
10.2022 - 2025
- Monitored dining room flow to enhance guest satisfaction and create a welcoming atmosphere.
- Managed reservations to maximize seating capacity while maintaining high service standards.
- Streamlined reservation systems to optimize table turnover and improve seating efficiency.
- Addressed guest complaints promptly and professionally.
Front Office Manager
Silver Sands Hideaway
Candolim
04.2020 - 01.2022
- Monitored reservations system, streamlined booking processes to reduce guest wait times.
- Resolved guest complaints promptly, ensuring high service quality.
- Supervised front office staff, coordinated schedules to optimize workflow.
- Trained new team members on hospitality standards and operational procedures, improving onboarding experience.
Assistant Desktop Publisher
Rubiq Solutions Pvt. Ltd.
Panjim
01.2015 - 02.2016
- Designed print layouts for brochures and marketing materials aligning with client specifications.
- Engaged with clients to define project requirements and incorporate their feedback.
- Incorporated customer feedback into design revisions to improve overall quality.
Education
Diploma - Desktop Publishing
Libra Computers Training Division
Mapusa, Goa12.2021
Diploma - Hotel and Tourism Management
Indigoa Institute of Hotel and Tourism Management
Alto-Porvorim, Goa07.2016
H.S.S.C -
GKG College
02.2010
S.S.C -
ICHS
03.2008
Skills
- Reservation management
- Guest relations
- Event coordination
- Complaint resolution
- Relationship management
- Hospitality and accommodation
- Problem solving
- Interpersonal communication
- Patience under pressure
- Microsoft Office Suite
Disclaimer
I hereby declare that the above mentioned details are utterly true to my knowledge, therefore I hope you consider my application systematically. Your act of kindness will be highly appreciated.
Mobile Numbers
- 9561813197
- 9859259001
Personal Information
- Passport Number: B9616830
- Passport Date Of Issue: 12/02/24
- Passport Place Of Issue: Goa, India
- Date of Birth: 05/22/93
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
English
Intermediate (B1)
B1
Timeline
Restaurant Host
Azamara Cruises (Resigned)
10.2022 - 2025
Front Office Manager
Silver Sands Hideaway
04.2020 - 01.2022
Assistant Desktop Publisher
Rubiq Solutions Pvt. Ltd.
01.2015 - 02.2016
Diploma - Desktop Publishing
Libra Computers Training Division
Diploma - Hotel and Tourism Management
Indigoa Institute of Hotel and Tourism Management
H.S.S.C -
GKG College
S.S.C -
ICHS