Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Rewardsandrecognition
Languages
Hobbies and Interests
Timeline
Generic

Sagar Chandrawar

Pune

Summary

Currently working with Veritas Technologies Ltd (now part of Cohesity) as a Sales Operation Specialist, bringing expertise in driving sales operations and delivering results.

Experienced Senior Process Executive with a proven track record in process improvement initiatives and meeting project deadlines at Infosys BPM. Gained valuable experience as a Sr. Associate at Allegis Services, transitioning from an Analyst - I role and excelling in the position.

Overview

8
8
years of professional experience

Work History

Sales Operation Specialist

Veritas Technologies Ltd (now Part of Cohesity)
11.2023 - Current
  • New business Quote Creation, mixed quote creation, expansion quotes creation, Growth quotes creation etc
  • Approvals process - Approving the quotes from quoting operations team.
  • Cross trained for Renewal quoting, License quoting, Compensation reporting and other global sales manager referred reports.
  • Projects like Utilization/Consumption invoice making process and updating on monthly basis, reporting of consumption process.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Creating Weekly productivity report and updating Power BI dashboard on weekly basis, making reports for QBR dashboard and higher leadership level.
  • New business quotes creation for Veritas HW products as per the process guidelines.
  • Standard quotes of upfront, installments billing quotes, MOT quotes.
  • Connecting with account team for account creation, IT team for any CPQ issues etc
  • Handling the huge line product quote request.
  • Connecting with Sales on Teams calls or Zoom meetings as per the requirements.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Applications :

Oracle Sales Cloud CPQ, OBIEE, R12, Veritas Net-Insight, Appliance 360, Power BI, OSC reports and analytics etc

L&D :

  • Completed veritas products overview trainings, basic understanding of SaaS licenses and their functions, uses etc.
  • Completed Cohesity products overview trainings, basic understanding of SaaS licenses and their functions, uses etc.

Analyst - I

VMware Software India Pvt
03.2021 - 11.2023
  • Quote Creation (Special Pricing, Non-Special Pricing etc)
  • Validation of price and discounts approvals as per Metrix, deal desk guidelines.
  • Doing External audit complaints of stakeholder, fixing on quote and Internal Audits of quotes created by team.
  • Creating Weekly, Monthly and Quarterly Quality reports, Audit accuracy for QBR.
  • Attending Global SMEs Calls to contribute the assistance to other regions teams.
  • Conducting the huddles on Team Quality weekly basis.

Nature of work in VMware Software India Pvt Ltd engagement: As part of Core quote creation team (IB Renewals)

  • Given Support: worked with Quoting team (CPQ quotes) and QA automation project

Role in IB Renewals Quoting:

  • Quote creation and reporting to provide instant resolution to the Customer (All type of including quote Special Pricing and Normal quotes)
  • Providing the quotes as per the defined standard guidelines of VMware
  • Process requests within agreed quality parameters
  • Resolve Queries from the Customers / stakeholders
  • Tools used for SaaS quoting: Sales Force, CPQ, Oracle 11(E-Business Suite), BI Tool (reporting)
  • Tools used for Oracle quoting: Sales Force, Oracle 11(E-Business Suite), BI Tool (reporting)

Sr. Associate

Allegis Services (India) Pvt. Ltd
11.2019 - 03.2021
  • Part of renewal team in VMware on the payroll of Allegis Global, supporting all the renewals activities in VMware for GTM Strategy.

Senior Process Executive

Infosys BPO
06.2017 - 11.2019
  • - Complete knowledge of Service Contract Management (Quote to cash) - End to End process and working knowledge SCM.

Service Contract Management (SCM):

• Responsible for handling Contract Related transactions. Transactions like addition, alteration, deletion, creation and movement of product which are all services related

• Creating new CID, BID for customers and linking the contract for the BID and CID created

• Creation of soft lining in the system based on manufacturing or purchase order for the purpose of adding to the contract to enable service to customers

• Creation of contract numbers for new customers and adding

• Linking contracts to a particular product as specified by the customer

• Making the changes on the contract through CCW-R tool via uploading templates

• Performing the transactions on configuration as well as on contract via Cisco C3 Install base tool

Tools Used: Sales Force, CCW-R, C3 Install base and Manufacturing tool (CMRC)

Education

MBA - Business Administration And Management

SSBM Geneva University
10.2023

Bachelor of Science - Bachelor of Science

Walchand Collage of Arts And Science
Maharashtra, India
05.2017

Skills

  • Applications:
  • SAP Fiori, Sales force, Oracle EBS, SAP BI, salesforce CPQ, Oracle CPQ,CRM, CSCC, CCWR,Oracle R12, EBS (Oracle 11i), MODEL NTool
  • Other Skills:
  • Microsoft Office, Outlook,Reporting, Communication& Interpersonal skills, Excel for data analysis,Pivot,Power BI

Roles And Responsibilities

New business Quote Creation, Cross trained for Renewal quoting, License quoting, Utilization invoice making etc., Projects like Consumption utilization-based Invoice making etc. Creating Weekly productivity report and updating Power BI dashboard.

Quote Creation (Special Pricing, Non-Special Pricing etc), Doing External and Internal Audits, Creating Weekly, Monthly and Quarterly Quality reports, Attending Global SMEs Calls, Conducting the huddles on Team Quality

Rewardsandrecognition

  • Spot Award for Exemplary performance in upholding the spirit of Infosys BPM
  • Extra Miler Award - Top Performer Award at Infosys BPM
  • ISTAR Award - One of top award for Quality and high performance over period of four quarters
  • Spot Award at VMWare for making quality reports and giving insightful analytical view to enhance team quality
  • Spot Award at VMWare for closing high number of cases with 100% quality

Languages

English
Hindi
Marathi
Kannada

Hobbies and Interests

  • Reading Books
  • Watching Movies
  • Listening Music

Timeline

Sales Operation Specialist

Veritas Technologies Ltd (now Part of Cohesity)
11.2023 - Current

Analyst - I

VMware Software India Pvt
03.2021 - 11.2023

Sr. Associate

Allegis Services (India) Pvt. Ltd
11.2019 - 03.2021

Senior Process Executive

Infosys BPO
06.2017 - 11.2019

MBA - Business Administration And Management

SSBM Geneva University

Bachelor of Science - Bachelor of Science

Walchand Collage of Arts And Science
Sagar Chandrawar