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Profesional en Administración de Empresas y especialista en Gerencia de Proyectos, con amplio conocimiento en gestión, dirección y liderazgo de operaciones de Contact Center y BPO, manejo de proveedores, facturación, control de costos y gastos, con enfoque a optimización a nuevas herramientas y canales digitales que permitan la optimización de los recursos.

Profesional orientado al logro de resultados, con alta capacidad de adaptación al cambio y enfoque en la mejora continua. Me caracterizo por una sólida ética de trabajo, responsabilidad y compromiso en cada función asignada. Cuento con habilidades interpersonales que facilitan el trabajo en equipo, así como una actitud proactiva para la resolución de problemas y el cumplimiento de objetivos. Dinámico, organizado y motivado por los desafíos, aporto dedicación, disciplina y una clara orientación al aprendizaje y al desarrollo profesional constante.

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Dynamic customer service professional with a proven track record at Sagility, excelling in problem resolution and team collaboration. Skilled in enhancing customer satisfaction through effective communication and relationship-building. Adept at managing multiple channels and transactions, ensuring operational efficiency while fostering a positive experience for clients.
Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Sagar Chaudhary

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BPO TECECALLER

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High School Diploma -

BPO TECECALLER

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