SAGAR CHAVAN
Mumbai
Summary
Senior sales, service, and business development leader with 27+ years in the analytical instrumentation industry. Proven record of driving revenue growth, expanding territories, managing distributor/channel partnerships, and winning competitive tenders across pharma, biopharma, food safety, clinical, and academia. Strong technical expertise in Mass Spectrometry (Orbitrap, Triple Quad, Ion Trap), LC/GC/ICP-MS systems, combined with commercial leadership. Recognized for converting major accounts, securing multi-million-dollar tenders, and shaping South Asia market strategies.
Experienced with leading technical sales initiatives and managing client relationships to drive business growth. Utilizes in-depth technical knowledge to develop and present tailored solutions that meet client needs. Track record of fostering collaboration within sales teams and consistently achieving sales targets.
Overview
31
31
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Sr.Technical Sales Manager
Thermo Fisher Scientific India Pvt. Ltd.
04.2025 - Current
- Managed key accounts and negotiated contracts, securing long-term partnerships and repeat business.
- Mentored new hires and facilitated their onboarding process, ensuring they were well-equipped for success in the organization.
- Optimized pricing models based on competitor analysis and market demand, maximizing profitability while maintaining competitive advantage.
- Established a robust pipeline of qualified leads through strategic prospecting techniques, improving conversion rates and accelerating the sales cycle.
- Monitored sales metrics regularly to measure progress against targets; adjusted tactics accordingly.
- Presented at industry conferences as a subject matter expert in order to build credibility for the company''s brand.
- Increased client satisfaction by addressing technical concerns and providing tailored solutions.
- Delivered exceptional post-sales support by coordinating with technical teams to resolve customer issues promptly.
- Boosted sales revenue with effective product demonstrations and strong customer relationships.
- Provided technical expertise and recommendations to improve systems and processes, establish cost savings and increase productivity.
- Prospected new customers to generate sales leads and increased revenue from existing clients.
- Partnered with marketing team to contribute towards marketing strategy by monitoring competitive products and industry reactions.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Organized promotional events and interacted with community to increase sales volume.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Drove sales by developing multi-million dollar contract sales.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Business Development Manager LSMS
Thermo Fisher Scientific India Ltd.
02.2020 - Current
- Closed 20 triple-quad systems in H1 2025, contributing ~50% of national sales.
- Secured $1.3M Orbitrap tender wins at ACTREC, breaking competitor dominance.
- Converted Promas account back to Thermo, leading to Quantis Plus order and cancelled competitor deals.
- Built KOL partnerships at IIT Mumbai, Hi Media, Encube, and LifeSan, driving $50M+ in repeat purchases within 3 years.
- Achieved 283% of sales target in 2016; awarded Best Sales Manager. Recognized as Best Entrepreneur in 2025.
- Improved service revenue collections to 156% of target; led PPI project reducing spare part delivery from 37 days to target.
- Directed, trained, and mentored high-performing sales & service teams across West & Central India.
- Regional Sales Manager West – LSMS (Jun 2013 – Feb 2020)
- Technical Product Manager LSMS (Apr 2011 – Jun 2013)
- Regional Service Manager – West (Apr 2010 – Mar 2011)
- Area Service Manager LSMS (Jun 2005 – Mar 2010)
Labmate Asia Pvt. Ltd.
12.2004 - 06.2005
- Installed Bruker Ion Trap systems and supported biotech instruments.
- Delivered customer training and technical support for imported systems.
Merck India Ltd.
01.1999 - 12.2004
- Maintained analytical & diagnostic equipment (HPLC, UV, Cell Counters, ELISA readers).
- Built technical foundation for troubleshooting and customer application support.
Electronics Engineer
Tritech Micro Control Ltd.
08.1994 - 05.1995
- Performed PCB-level diagnostics and maintenance for blow molding controller systems.
Education
Master's - Marketing Management
K J Somaiya, Mumbai University
Bachelor of Engineering - Biomedical
MGM College of Engineering
Diploma - Industrial Electronics
VPM’s Polytechnic
Diploma - Computer Technology
Shree Ram Polytechnic
Skills
Analytical Platforms: Orbitrap, Triple Quad MS, Ion Trap, HPLC, GC-MS, ICP-MS, AAS
Certification
Six Sigma Black Belt – led Practical Process Improvement (PPI) projects reducing spare lead times.
Accomplishments
- Converted IIT Mumbai into a key Thermo customer, securing $2.7M in orders.
- Delivered multi-million-dollar projects: IIT Mumbai ($1.9M), NCCS ($1.3M), LifeSan ($2.5M), Animal Husbandry ($600K), Encube ($800K).
- Achieved 283% of sales target in 2016; awarded Best Sales Manager.
- Recorded highest AMC and consumables collection (156% of target in 2012 – West Region).
- Factory-trained in Orbitrap technology (Germany & USA).
- Led West zone’s first PPI project, reducing spare part turnaround from 37 days to target.
Core Competencies
- Strategic Business Development & Market Expansion
- Distributor & Channel Management
- Tender Management & Competitive Conversions
- Key Account Leadership & KOL Engagement
- P&L Accountability & Revenue Maximization
- Cross-Functional Team Leadership & Mentoring
- Customer Relationship & Stakeholder Engagement
- Analytical Platforms: LC-MS/MS, Orbitrap HRMS, GC-MS, ICP-MS
Supported Causes
- STEM Education & Talent Development – mentoring future scientists and colleagues
- Healthcare Innovation – promoting advanced instrumentation for drug safety and quality.
- Sustainable Science – supporting greener workflows and efficient resource use.
- Process Excellence – applying Six Sigma and PPI for operational improvement.
- Knowledge Sharing – active collaboration with academia, KOLs, and industry forums.
Timeline
Sr.Technical Sales Manager
Thermo Fisher Scientific India Pvt. Ltd.
04.2025 - Current
Business Development Manager LSMS
Thermo Fisher Scientific India Ltd.
02.2020 - Current
Labmate Asia Pvt. Ltd.
12.2004 - 06.2005
Merck India Ltd.
01.1999 - 12.2004
Electronics Engineer
Tritech Micro Control Ltd.
08.1994 - 05.1995
Bachelor of Engineering - Biomedical
MGM College of Engineering
Diploma - Industrial Electronics
VPM’s Polytechnic
Diploma - Computer Technology
Shree Ram Polytechnic
Master's - Marketing Management
K J Somaiya, Mumbai University
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