SAGAR CHAWDA

• Maximized efficiency through time management and staff supervision to boost productivity.
• Oversaw upkeep of entire facility and notified maintenance for service repairs.
• Greeted spa guests warmly to create positive first impression of establishment.
• Managed activities related to staff training, treatment procedures, inventory management and marketing.
• Recorded product sales into spa's weekly income report.
• Utilized promotions, print and digital marketing to attract new clients.
• Managed expenses and controlled costs through proper salon budget development and monitoring.
• Trained and supervised spa staff on best practices, sales techniques and customer service.
• Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
• Generated reports to track spa performance and make recommendations for improvement.

· MANAGING SPA, SALON, HEALTH CLUB & POOL WITH THE STRENGHTH OF 22 STAFF.

· RESPONSIBLE FOR MANAGING OPERTAION OF SPA , SALON & RECREATION FACILITY.

· ENSURE ALL AREAS OF THE SPA , SALON ,HEALTH CLUB & POOL ARE KEPT CLEAN AND WELL MAINTAINED AT ALL TIMES.

· ENSURE GUESTS EXPERIENCE IS RELAXING AND IN ACCORDANCE WITH HOTELS STANDARD.

· ENSURE HEALTH AND SAFETY OF GUESTS AND EMPLOYEES ARE PARAMOUNT AT ALL TIMES.

· ENSURE PROPER INVENTORIESOF ALL OPERATING SPA AND HEALTHCLUB EQUIPMENTS ARE CONDUCTED IN LINE WITHAUDIT STD. IN ORDER TO EFFECTIVELY MANAGE OPERATIONAL COSTS.

· ENSURE THAT ALL STOCK AND CASH ITEMS ARE KEPT SAFELY UNDER LOCK AND KEY.

· ABLE TO HANDLE ANY GUESTS COMPLAINTS OR SPECIAL REQUIREMENTS.

· RESPONSIBLE FOR SPA AND RECRAETION EMPLOYEES WEEKLY DUTY SCHEDULES AND STAFF DUTY CHARTS.

· MANAGE SPA AND RECREATION INVENTORY EFFECTIVELY, AND FOLLOW HOTELS PURCHASING STD. TO ENSURE AUDIT COMPLIANCE.

· HOLD REGULAR STAFF MEETINGS TO KEEP STAFF UP TO DATE ON ALL ASPECTS OF DEPT. OPERATIONS.

· REPORTING TO SPA AND RECREATION MANAGER.

· PROVIDE ADMINISTRATIVE SUPPORT TO SPA DEPARTMENT.

· ENSURE SMOOTH OPERATIONS OF RECEPTION.

· MAINTAIN ACCURATE RECORDS AS REQUIRED.

· ASSIST IN THE ADMINISTRATIVE AND IMPLEMENTATION OD STAFF TRAINING IN ALL ASPECTS OF THE SPA OPERATIONS, i.e. TELEPHONE ETIQUETES GUEST RELATIONS, RETAIL SALES, SPA SERVICES ETC.

· MEET WITH PRODUCT VENDORS AS REQUIRED.

· HELPING MANAGER TO PREPARE TRAINING PROGRAM AND REPORT AREAS FOR IMPROVEMENT TO THE MANAGER.

· MAINTAING AND CLEANING MACHINES, EQUIPMENTS AND PUBLIC AREA.

· EVALUATING STAFF PERFOEMANCE AND PROVIDING FEED BACK TO THE MANAGER AND HR AT REGULAT INTERVALS.

· MANAGING SPA, HEALTH CLUB & POOL WITH TOTAL STAFFING OF 37 ASSOCIATES.

· MANAGING INVENTORY OF PRODUCTS.

· ORDERING OF PRODUCTS AND AMENITIES FOR THE SMOOTH FUNCTIONING OF DEPT.

· UPDATING AND PREPARING ROSTER.

· TO CHECK THE HYGIENE AND LEVEL OF STANDARDS ARE UPTO THE MARK IN ALL AREAS.

· MANAGING THE STAFF OF 25 ASSOCIATES

· CHECKING THE ENTIRE AREA AND PREPARING SNAG LIST OF THE RESPECTED AREA AND FOLLOWING UP THE ENGGENERING TEAM TO GET IT RECTIFIED.

· TAKING THE INTERVIEWS OF THE CANDIDATES.

· TO CHECK THE HYGIENE LEVELS ARE UPTO THE STANDARDS & MEET THE GUEST SATISFACTIONS.

· FIRST AID AND CPR CERTIFIED.

· IN DEPTH KNOWLEDGE OF PERFORMING RECREATION PROGRAM DUTIES TO INCLUDE PROGRAM SETUP.

· TO MAINTAIN ALL THE STOCK AND AMENITIES.

• Designed specific workout systems for individual clients based on performance ability.
• Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
• Trained clients during strength training, cardio vascular exercise and stretching.
• Monitored clients' progress and modified programs.