SAGAR DEEPAK AHIRE
New Nasik
Summary
Energetic professional with documented success in managing retail sales, inventory control and advertising. Well-versed in running successful retail store, including opening and closing procedures. Talented at motivating employees to performance excellence.
Overview
13
13
years of professional experience
Work History
Department Manager
Croma.com ( TATA )
Nashik
07.2020 - Current
- Initiated and managed projects aimed at operational improvements and efficiency gains.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Developed promotional campaigns to increase brand recognition in target markets.
- Implemented quality control measures to uphold company standards.
- Worked closely with sales associates to complete tasks.
- Analyzed business performance data and forecasted business results for upper management.
- Utilized excellent math skills to maintain accurate inventory levels.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Performed opening and closing duties as part of management team and handled cash management.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Developed and implemented strategic departmental plans to achieve company targets.
- Monitored daily sales figures to track trends in customer buying behavior.
- Managed daily operations, ensuring efficient workflow and productivity.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delegated work to staff, setting priorities and goals.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
Store Manager
Lenskart.com
Nashik
12.2018 - 06.2020
- Store Sales, Activations, Store P&L.
- NPS Derive.
- Monitored inventory levels and placed orders to restock shelves.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Planned special promotions or discounts based on market trends.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Resolved customer complaints in a timely manner.
Team Leader, Sales Operations
Reliance Digital Pvt Ltd
Nashik
06.2012 - 12.2018
- Mentored newly hired employees by explaining tactics for building sales pipelines.
- Delivered consistent one-on-one and group training sessions to help professionals improve skills and selling techniques.
- Directed and supervised staff performance.
- Managed a budget for the department's activities throughout the year.
- Supported sales team members to drive growth and development.
- Identified opportunities for process optimization within the department.
- Provided daily direction and guidance to team members in Sales Operations.
- Coached team members on best practices for achieving success in their roles.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints quickly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
Senior Sales Assistant
Bharti Airtel
Nashik
11.2011 - 06.2012
- Store Sales - Activations.
- Customer Care: Pre-Paid and Post-Paid.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Engaged customers in friendly, professional dialogue to determine their needs.
- Collected payments and provided accurate change.
- Processed transactions using a point-of-sale system.
- Handled returns and exchanges according to company policies.
Education
GED -
Pune University
01.2015
Skills
- Clarity in communication
- Collaborations
- Negotiations
- Guidance Services
- Training
- Technical skills
- Inspiring store staff
- MS - CIT
- Sales training
- Inventory management
- Cross-functional collaboration
- Customer retention
- Goal setting and achievement
- Cross-functional collaboration
- Customer retention
- Goal setting and achievement
- Cross-functional collaboration
- Customer retention
- Goal setting and achievement
Personal Information
- Date of Birth: 04/29/92
- Nationality: Indian
Languages
- English
- Hindi
- Marathi
Extracurricularactivitiesandachievements
- Participate in 15 days retail Training at Shoppers Stop Ltd, Pune
- Best Team Player award of the year 2016 at Reliance Digital Store
- Highest HP Laptop Sales at West India 2015 To 2016
- Highest RCP Seller in Month of June-2015 To Sep-2015 at Reliance Digital Store
Careerspecifications
- Assistant Department Manager, Croma.com (TATA), 07/01/20, Pune, Maharashtra, Department Sales, Store Operations - Maintain all Brand Sales, Store Promotional offers, Stock Report SAP
- Store Manager, Lenskart.com, 12/01/18, 06/30/20, Store Sales, Activations, Store P&L, NPS Derive
- Team Leader, Reliance Digital Pvt Ltd, 06/01/12, 12/31/18, Nashik, Maharashtra, Store Operations, Maintain all Brand Service, Handling Query and dispute of customers, Looking visual merchandising of the store, Store Promotional offers, Stock Report SAP
- Store Sales - Activations, Bharti Airtel, 11/01/11, 06/30/12, Nashik, Maharashtra, Customer Care Pre Paid & Post paid
Timeline
Department Manager
Croma.com ( TATA )
07.2020 - Current
Store Manager
Lenskart.com
12.2018 - 06.2020
Team Leader, Sales Operations
Reliance Digital Pvt Ltd
06.2012 - 12.2018
Senior Sales Assistant
Bharti Airtel
11.2011 - 06.2012
GED -
Pune University
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