Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sagar Dongre

Mumbai

Summary

Dynamic IT professional with extensive experience at Anunta Tech, specializing in the migration of on-premises servers to Azure Cloud. Proven expertise in configuring Azure services and managing virtual environments. Adept at troubleshooting and providing exceptional user support, ensuring seamless operations and enhanced security for client systems. Strong analytical and problem-solving skills drive successful project outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Citrix/VMware Support

Anunta Tech
Mumbai
05.2024 - Current
  • Assisted in the deployment and management of virtual environments using Citrix and Azure technologies.
  • Participated in configuring and managing virtual desktops and applications.
  • Provided support in monitoring performance and troubleshooting basic issues in a lab environment.
  • Provided Technical support to end-users, resolving hardware, software, and network issues in a timely manner.
  • Managed user accounts, password resets, and access permissions using Active Directory.
  • Installed, upgraded, and configured operating systems, software applications, and security updates.
  • Collaborated with the IT team to implement new technologies and improve IT processes.
  • Migrating User's from Citrix to Azure.
  • User Creations in Microsoft Entra ID.
  • Implement multi-factor authentication (MFA).
  • Transfer the user data from Citrix to AVD.
  • Updating patches for Windows Infra servers, IDRAC upgrades etc.
  • Troubleshoot the issues regarding AVD.
  • Xenserver Configuration: Xenserver Installation.
  • Administrating and managing Citrix environment via Citrix Studio and Director.
  • Raising appropriate change as per project requirement related to port opening, DNS Entry, Storage allocation, GPO creation etc.
  • Troubleshooting issues with Network and Security team for traffic related issues.
  • Raising port opening requirements as per IS implemented policies.
  • Resolving the users issue remotely via Microsoft Teams, WebEx session.
  • Providing access to the users on Published desktops.
  • Basic ticketing tools HPSM.
  • End-point troubleshooting.
  • Basic Networking, Map drive and Data sharing. TCP/IP Configuration, Internet Maintenance.

Technical Cloud Consultant

Embee Software Pvt. Ltd.
Mumbai
07.2021 - 10.2023
  • Projects/Clients: -
  • Sun Pharmaceutical Industries Ltd.
    Migrating 15,000 users from on-premises to Office 365 cloud.
    Distribution list migration via PowerShell script.
    Microsoft Online Services (Office 365)\OWA.
    Exchange Office 365 account administration\troubleshooting.
    Co-ordinate and support team to users O365 migration before and after.
    Outlook backup, Outlook configuration, Outlook troubleshooting.
    Troubleshoot Microsoft product Word, Excel, Outlook.
    One drive and Teams configuration, MS office installation.
    Migration Project Support.
    Active directory user account add/moves and deletions.
    Exchange: accounts folder archive/trouble PST issues/create new account.
    Configure migration CSV files.
  • CACTUS :
    Migrating users from On-premises to Office 365 cloud.
    Distribution List migration.
    Outlook, Teams, One Drive configuration
    Microsoft Office Installation.
    Troubleshooting.
  • Fedbank Financial Services :
    Migrating users from On-premises to Office 365 cloud.
    MS office patches updating.
    Backup or copy Outlook Auto complete List.
    Troubleshoot the issue regarding Outlook, Teams, and OneDrive.
  • Alkem Laboratories Limited: Project support in MDM, pushing the application from the server to the tablet.
    Configure the Outlook.
    Troubleshoot the end users' issues.

Education

Bsc.IT -

University of Mumbai
Mumbai
01.2020

Skills

  • Migration of on-premises servers to Azure Cloud
  • Creating a Virtual Machine in the Availability Set and Availability Zone
  • Configuring load balancers
  • Configuring Azure Bastion
  • Configuring email and SMS alerts using Azure Monitor service
  • Setup Multi-Factor Authentication (MFA)
  • Configuring Azure Recovery Services Vault
  • Configuring Azure Locks
  • Windows Server 2022
  • DNS
  • Active Directory
  • LAN
  • WAN
  • TCP
  • UDP
  • NAT
  • DHCP
  • User creations in Microsoft Entra ID
  • Configuring the Azure NAT Gateway

Certification

  • Microsoft 365 Certified: Fundamentals
  • Microsoft Certified: Azure Fundamentals

Languages

  • Marathi
  • English
  • Hindi

Timeline

Citrix/VMware Support

Anunta Tech
05.2024 - Current

Technical Cloud Consultant

Embee Software Pvt. Ltd.
07.2021 - 10.2023

Bsc.IT -

University of Mumbai
Sagar Dongre