Playing Different Instruments
Sagar Dutta
Associate Analyst
Kolkata
Summary
Experienced SAP IS-U professional with over 3 years of experience in application maintenance and implementation projects, primarily focusing on exception handling and BDEX. Skilled in rate structure setup, billing schema management, and system integration. Proven track record in problem-solving, project involvement, and contributing to organizational initiatives. Extensive experience across the electricity, gas, and water utilities industries in the UK, North America, and Europe.
Overview
1
1
Certification
Work History
Associate Analyst
Deloitte Consulting India Pvt. Ltd.
7 2021 - Current
- Operated SAP IS-U exception handling and BDEX processes to ensure data accuracy and operational efficiency
- Set up and managed rate structures and billing schemas for diverse clients, ensuring accurate and timely invoicing
- Analyzed and resolved billing and invoicing issues
- Established billing master data and tariff structures for both metered and unmetered installations
- Handled and implemented procedures to minimize exceptions and improve processing times
- Led a CRM-ISU integration project that streamlined customer data management and billing processes
- Ensured compliance with organizational guidelines and processes across all projects.
Education
Bachelor of Computer Applications - Computer Applications
Institute of Engineering & Management - Kolkata
09.2020 -
Skills
- Data Accuracy & Operational Efficiency
- SAP IS-U Exception Handling (BDEX)
- Rate Structure & Billing Schema Setup
- Billing & Invoicing Process Analysis
- Problem Solving & Issue Resolution
- Billing Master Data
- Integration with Device Management, Finance, & SD Modules
- CRM-ISU
- Project Management & Participation
- Organizational Initiative Contribution
Certification
07/01/23, CRM: Customer Relationship Management
Interests
Music Composition
Bike Riding
Cricket
Timeline
Bachelor of Computer Applications - Computer Applications
Institute of Engineering & Management - Kolkata
09.2020 -
Associate Analyst
Deloitte Consulting India Pvt. Ltd.
7 2021 - Current
07/01/23, CRM: Customer Relationship Management
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