Sagar Ghant
Data Analyst
Summary
Results-driven Data Analyst with a proven track record at Interspence Solutions LLP, adept at leveraging data analysis and problem-solving skills to enhance decision-making. Recognized for improving data integrity and delivering actionable insights, fostering collaboration across teams. Strong communicator with a commitment to excellence in technical analysis.
Overview
12
12
years of professional experience
4
4
Languages
Work History
Data Analyst
Interspence Solutions LLP
12.2018 - Current
- Produced weekly reports using Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Provided technical support for troubleshooting analytics and reporting issues.
Sr. CSE
Intelenet Global Services
12.2015 - 06.2018
- Resolved Customers queries related to online and mobile banking.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
Process Associate
Ocwen Financial
05.2014 - 02.2015
- Managed CRM data to create useful and accurate databases driving growth and excellent service levels.
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Maintained database systems to track and analyze operational data.
Jr. Phone Banker
ADFC Pvt Ltd
09.2013 - 03.2014
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
- Utilized strong communication skills to explain complex financial products and services to customers clearly.
- Developed rapport with customers through active listening and empathy, fostering positive relationships and repeat business.
Education
Bachelor of Management Studies - Commerce
Mumbai University
Thane05-2013
HSC - Commerce
St. Stanislaus Jr. College
Thane05-2010
SSC -
Mother Mary English High School
Thane05-2008
Skills
Data analysis
Timeline
Data Analyst
Interspence Solutions LLP
12.2018 - Current
Sr. CSE
Intelenet Global Services
12.2015 - 06.2018
Process Associate
Ocwen Financial
05.2014 - 02.2015
Jr. Phone Banker
ADFC Pvt Ltd
09.2013 - 03.2014
Bachelor of Management Studies - Commerce
Mumbai University
HSC - Commerce
St. Stanislaus Jr. College
SSC -
Mother Mary English High School
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