Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Sagar Rajaram Gurav

Team Leader - PLSQL support
Mumbai

Summary

SQL Developer with 8+ years of progressive experience in Oracle databases(SQL\PLSQL) and unix server. Dedicated to building customized technical solutions in alignment with operational needs and objectives. Critical thinker, analyst and problem solver known for continuous delivery of quality products across diverse business environments.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work History

Specialist - PLSQL Developer

3i infotech limited
Mumbai
07.2019 - Current
  • Responsible for dedicated client engagement over 4 yrs for role of Team Leader on behalf of 3I infotech limited
  • Managed and resolved day to day operational system failure issues at different touch points by diagnosing issue, liaising with stakeholders and implementing solutions
  • Worked on automation of payment schedule by defining rules and logics in Oracle SQL developer and guided implementation of same in system.
  • Established payment monitoring system to mitigate adverse financial impact.
  • Navigated seamless data processing through server by ARCOS at the time of process breakdown.
  • Conducted Process and software\Portals(SQL, SPAARC, ManageEngine, Karix, Juspay, FCRM) trainings for team and end-users.
  • Responsible for work assignments/delegation, role definition, task reviews and performance monitoring for the team.
  • Steered use of Tagging system in mailbox to efficiently track team's performance
  • Worked flexible hours across night, weekend and holiday shifts.

Executive

Tata Communication Transformation Services ltd.
PUNE
04.2019 - 07.2019
  • Worked with clients to resolve operational/technical queries/issues pertaining to business call center unit.
  • Converting user’s needs into technical queries for faster retrieval of data
  • Creating views for data automation as per user’s requirement for hiding actual tables and to eliminate complexity of large queries.
  • Responsible for providing data from Oracle SQL Developer regarding different network devices to field engineers and updating data if required for maintaining network database
  • Performance tuning of existing monitoring queries as per upcoming development cycles.
  • Provided training for Technology(SQL) tools(HPSM,OSM) and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

Specialist

Vodafone India Ventures limited
PUNE
04.2018 - 04.2019
  • Responsible for providing data from Oracle SQL Developer regarding different network devices to field engineers and updating data if required for maintaining network database.
  • Converting user’s needs into technical queries for faster retrieval of data
  • Creating views for data automation as per user’s requirement for hiding actual tables and to eliminate complexity of large queries.
  • Performance tuning of existing monitoring queries as per upcoming development cycles
  • Provided training for Technology(SQL) tools(HPSM,OSM) and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

Executive

Vodafone India Services PVT. LTD.
PUNE
11.2016 - 03.2018
  • Responsible for providing data from Oracle SQL Developer regarding different network devices to field engineers and updating data if required for maintaining network database
  • Converting user’s needs into technical queries for faster retrieval of data
  • Creating views for data automation as per user’s requirement for hiding actual tables and to eliminate complexity of large queries.
  • Performance tuning of existing monitoring queries as per upcoming development cycles
  • Provided user training for tools used like HPSM,OSM

Network Engineer

ITSource Technologies LTD, Vodafone India Pvt. Ltd
PUNE
08.2015 - 10.2016
  • Provided technical support to the field engineers pertaining to NOC (Network Operation Centre) and troubleshoot customer queries on Transport Services Leased Lines & Data Services across PAN India.
  • Understanding work-flow management to efficiently handle multiple problems
  • Ensuring high customer satisfaction levels through prompt resolution of their problems
  • Received Spot Award from Client's end for gaining expertise in network related technologies within very short time span.

Education

Bachelor of Engineering - Electronics And Telecommunication

Rajiv Gandhi Institute of Technology
Mumbai
06.2010 - 05.2015

HSC - Science Education

Elphinstone Junior College
Mumbai
06.2007 - 03.2009

SSC -

Vidya Mandir High School
Mumbai
06.2006 - 03.2007

Skills

Query optimization

undefined

Software

Oracle SQL Developer

Informatica

Arcos

Manage Engine

FCRM

Soap UI

Microsoft Excel

HPSM

Timeline

Specialist - PLSQL Developer

3i infotech limited
07.2019 - Current

Executive

Tata Communication Transformation Services ltd.
04.2019 - 07.2019

Specialist

Vodafone India Ventures limited
04.2018 - 04.2019

Executive

Vodafone India Services PVT. LTD.
11.2016 - 03.2018

Network Engineer

ITSource Technologies LTD, Vodafone India Pvt. Ltd
08.2015 - 10.2016

Bachelor of Engineering - Electronics And Telecommunication

Rajiv Gandhi Institute of Technology
06.2010 - 05.2015

HSC - Science Education

Elphinstone Junior College
06.2007 - 03.2009

SSC -

Vidya Mandir High School
06.2006 - 03.2007
Sagar Rajaram GuravTeam Leader - PLSQL support