Hi, I’m
SAGAR HALDER
Howrah
Summary
Dynamic professional seeking to contribute expertise and skills within a reputable organization, fostering mutual growth and success. Recognized as a quick learner and effective team player, consistently delivering results while maintaining punctuality and reliability. Committed to leveraging strengths to drive organizational objectives and enhance team performance. Eager to embrace new challenges and opportunities for professional development.
Overview
9
years of professional experience
2
Certifications
Work History
Bharat Financial Inclusion
Assistant Manager
08.2024 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Fraud, robbery, and theft investigation.
- Hnadel has 65 branches in Howrah, reason.
- Customer toll-free complaint investigated and report submitted to the HO team.
- Handel BSS, MSME, and MFI branches investigation and audit conducted.
Svatantra Microfin Pvt. Ltd.
Sr. Risk Officer
01.2019 - 08.2024
Job overview
- Job Role:
- Field Audit
- Portfolio Scanning
- Fraud Investigation
- Collection meeting audit
- LUC Verification
- DC Verification
- Fresh OD visit
- Client Sourcing visit
- Branch Audit
- Checking of all registers which maintained at Branch i.e. Collection Register, Deposit Slip, Stock Register, Petty cash register, Staffs movement register, Loan application form and KYC verification
- Process & policy laps control.
- Short & Excess cash control.
- MIS Data preparation
- Compliance Management
- Identifying & Analyzing Risk
- Software management- OMNI, Sampark app, Satark app, Sathi app, FTP
Satin Creditcare Network Ltd.
Assistant Manager
01.2017 - 01.2019
Job overview
- Job Role:
- 1. Branch Audit
- Centre visit where loan was disbursed to check knowledge of clients about the loan product which they taken.
- Finding Fraud if happened at Centre.
- Checking of all registers which maintained at Branch i.e. Cashbook, Collection book, Vault Register, Stock Register, Keys Register, movement Register, Loan File Documents of clients etc.
- Accuracy of entry done by branch manager at branch.
- Finding of reason of employee turnover.
- 2. Regional Audit
- All the work of Accountant.
- All the work of HR.
- All the work of Admin.
- All the work Regional Manager & Regional Coordinator.
Education
Institute of Technology and ScienceGhaziabad
PG Diploma
University Overview
Full Time
Calcutta University
B.Com
University Overview
Full Time
Skills
Finance
Internal Audit
Risk Management
Investigation
MIS Preparation
MS Office
Certification
Diploma in information technology application
About me
Cluster Risk Officer at Svatantra Microfin Pvt. Ltd. (Aditya Birla Group)
Timeline
Assistant Manager
Bharat Financial Inclusion
08.2024 - Current
Sr. Risk Officer
Svatantra Microfin Pvt. Ltd.
01.2019 - 08.2024
Assistant Manager
Satin Creditcare Network Ltd.
01.2017 - 01.2019
Calcutta University
B.Com
Institute of Technology and Science
PG Diploma