Summary
Overview
Work History
Education
Skills
Languages
Websites
Certification
Accomplishments
Timeline
Generic

Sagar Jadhav

Nashik

Summary

Dynamic Operations Associate with 3 years of experience orchestrating operational processes, optimizing workflows, and spearheading process improvement initiatives. Adept at coordinating cross-functional teams and departments to drive seamless operations, I consistently exceed performance targets. My background includes providing exceptional customer service, leveraging strong communication and problem-solving skills to address inquiries and ensure satisfaction. Experienced in overseeing and managing construction projects, I am skilled in collaborating with stakeholders to meet project timelines and quality standards. With a Bachelor of Commerce degree and a Civil Engineering diploma, I bring a unique blend of operational expertise and technical acumen to elevate organizational efficiency. I am poised to leverage my skills in operations management, team communication, and process improvement to drive success as an Operations Associate.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Associate

WNS
Nashik
02.2023 - Current

As an Operations Associate at WNS, I played a key role in managing operational processes and ensuring efficient workflow. I used my strong organizational and communication skills to coordinate with different teams and departments, ultimately contributing to the overall success of the company. Additionally, I actively participated in process improvement initiatives and consistently met performance targets.

  • Managed operational processes and ensured efficient workflow.
  • Coordinated with different teams and departments to facilitate smooth operations.
  • Participated in process improvement initiatives to enhance operational efficiency.
  • Consistently met and exceeded performance targets.

Customer Service Representative

WTS Telecom
Nasik
10.2019 - 03.2020

During my tenure at WTS Telecom as a Customer Service Representative, I provided excellent customer service and support to clients. Addressing customer inquiries, resolving issues, and ensuring customer satisfaction were key aspects of my role. My strong communication and problem-solving skills allowed me to effectively address customer needs and provide timely solutions. Collaborating with team members, I contributed to delivering high-quality customer service and consistently meeting performance goals.

  • Addressed customer inquiries and provided accurate and timely information.
  • Resolved customer issues and ensured customer satisfaction.
  • Utilized strong communication and problem-solving skills to address customer needs.
  • Collaborated with team members to deliver high-quality customer service and meet performance goals.

Site Engineer

Yash Builders
Nashik
06.2017 - 04.2019

As a Site Engineer at Yash Builders, I played a pivotal role in overseeing and managing construction projects. I effectively coordinated with contractors, architects, and other stakeholders to ensure project timelines and quality standards were met. Additionally, I actively participated in problem-solving and decision-making processes, contributing to the successful completion of various construction projects.

  • Oversaw and managed construction projects to ensure timely completion and quality standards.
  • Coordinated with contractors, architects, and stakeholders to facilitate smooth project execution.
  • Participated in problem-solving and decision-making processes to address construction challenges.
  • Contributed to the successful completion of various construction projects.

Education

Bachelor of Commerce - Commerce

K. V. N. Naik College
Nashik
01-2024

Civil Diploma - Civil Engineering

Shree Mahavir Education Society's Institute
Nashik
03-2016

Skills

  • Operations Management
  • Team Communication
  • Process Improvement
  • Customer Service
  • Time Management
  • Communication Skills

Languages

Marathi
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2

Certification

  • MSCIT
  • AUTOCAD

Accomplishments

  • Main Coordinator in Technical Event.
  • Main Coordinator In college festival.
  • Event coordinator

Timeline

Operations Associate

WNS
02.2023 - Current

Customer Service Representative

WTS Telecom
10.2019 - 03.2020

Site Engineer

Yash Builders
06.2017 - 04.2019

Bachelor of Commerce - Commerce

K. V. N. Naik College

Civil Diploma - Civil Engineering

Shree Mahavir Education Society's Institute
Sagar Jadhav