Sagar Jadhav
Business Development Manager
Pune,Maharashtra
Summary
I am Saagar Jadhav, a results-driven professional with over a decade of experience in the retail and consumer durables sectors. I started my career in customer service and eventually became a Senior Apple iPro at ManpowerGroup India, where I excelled in sales and building strong client relationships. After that, I served as an Assistant Manager at V5 Global Services Private Limited, where I managed a team of over 150 sales executives. Currently, I work as a Business Development Manager at NeoPhoenix Solutions LLP, overseeing store operations and online lead generation for a home solutions company.
Overview
14
14
years of professional experience
Work History
Business Development Manager
NeoPhoenix Solutions LLP
Pune
11.2023 - Current
- As the Business Development Manager at NeoPhoenix Solutions LLP, I play a pivotal role in driving strategic growth and fostering valuable partnerships
- My responsibilities encompass strategic business growth, partnership development, brand representation, product promotion, customer engagement, team collaboration, and innovation.
- Identified potential clients, built relationships, and negotiated contracts.
- Maintained a database of existing customers and prospective leads.
Assistant Manager (Apple)
V5 Global Services Private Limited.
Rest Of Maharashtra & Surat (Guj)
02.2023 - 11.2023
- Lead and manage a high-performing team of over 150+ skilled professionals across multiple Apple partner stores, ensuring smooth operations and exceptional customer service
- Responsibilities include coordinating with store teams, implementing workforce planning strategies, identifying training needs, analyzing sales data, and acting as a brand ambassador for Apple.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Established processes for monitoring customer satisfaction levels.
- Created reports on sales trends, inventory levels, and financial data.
Senior Apple iPro
ManpowerGroup India
Pune
04.2015 - 02.2023
- Managed a team of 30+ salespeople while overseeing sales of Apple products and services in multiple Apple partner stores
- Responsibilities included meeting KPIs, promoting Apple products, and acting as a brand ambassador.
Customer Service Sales Specialist
Infiniti Retail Limited, Croma - A TATA Enterprise
07.2012 - 06.2014
Customer Service Executive
Future Group
10.2010 - 06.2012
Education
Bachelor of Arts - English Literature
06-2018
Higher Secondary School -
06-2008
Skills
- Project Management
- Salesforce Management
- Decision-Making
- Business Development
- Strategic Partnerships
- Training and mentoring
- Territory and account management
Accomplishments
- The team I was managing achieved remarkable success, leading the West region in year-over-year growth. It was a collaborative effort that showcased our dedication and commitment to excellence.
- I managed to top the country in fitness tracker sales for a time, which was a rewarding experience that fueled my passion for understanding customer needs and delivering exceptional service.
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Reading, Writing
In my free time, I enjoy reading a variety of genres, which allows me to explore new ideas and perspectives. Writing is another passion of mine; it provides an outlet for my creativity and helps me articulate my thoughts and experiences.
Timeline
Business Development Manager - NeoPhoenix Solutions LLP
11.2023 - Current
Assistant Manager (Apple) - V5 Global Services Private Limited.
02.2023 - 11.2023
Senior Apple iPro - ManpowerGroup India
04.2015 - 02.2023
Customer Service Sales Specialist - Infiniti Retail Limited, Croma - A TATA Enterprise
07.2012 - 06.2014
Customer Service Executive - Future Group
10.2010 - 06.2012
YCM Open University - Bachelor of Arts, English Literature
Maharashtra Vidyalaya Barshi - Higher Secondary School,
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