Sagar Jere
Pune
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Senior Engineer
Eaton.Pvt.Ltd
05.2016 - Current
- Managed complex projects from concept to completion, delivering results within budget and timeline constraints
- Lead cross-functional teams to develop and implement innovative solutions that resulted in a 20% increase in operational efficiency
- Identified process improvement opportunities to enhance operational effectiveness and improve team productivity, resulting in reduction in work hours/costs
- Communicate with diverse teams/clients, build rapport and long-term relationships, and achieve client/customer satisfaction metric
- Collaborated with key stakeholders to identify and address technical issues, ensuring smooth project execution and client satisfaction
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
- Identified potential risks early in the project lifecycle and implemented mitigation strategies accordingly.
- Facilitated seamless integration of new team members into existing projects without compromising productivity levels.
Network Engineer
Tikona Digital Networks
07.2015 - 05.2016
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Troubleshot complex multi-vendor network service provider issues.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
System Support Engineer
I-Source Infosystem Pvt. Ltd.
09.2014 - 07.2015
- Provided exceptional customer service while addressing user inquiries regarding hardware or software issues via phone or email communication channels.
- Played an instrumental role in streamlining incident management processes through effective incident categorization and prioritization techniques.
- Effectively communicated with other system engineering personnel and senior executives on joint projects.
- Implemented technical solutions to solve customer issues and increase satisfaction.
Education
Bachelor Of Engineer - Electronics and Tele-Communication
Bharti Vidyapeeth COE
06.2014
Skills
- Team Management
- Project Management
- Problem-solving
- Sprint Planning
- Stakeholder Management
- Retrospective Analysis
- Workflow Analysis
- Requirements Gathering
- Backlog management
- Customer requirements analysis
- Task Prioritization
- Documentation And Reporting
Certification
- Certified ScrumMaster (CSM) - Scrum Alliance.
- Lean Six Sigma Yellow Belt, Eaton
Timeline
Senior Engineer
Eaton.Pvt.Ltd
05.2016 - Current
Network Engineer
Tikona Digital Networks
07.2015 - 05.2016
System Support Engineer
I-Source Infosystem Pvt. Ltd.
09.2014 - 07.2015
- Certified ScrumMaster (CSM) - Scrum Alliance.
- Lean Six Sigma Yellow Belt, Eaton
Bachelor Of Engineer - Electronics and Tele-Communication
Bharti Vidyapeeth COE
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