Seeking a challenging position in a reputable organization to expand and utilize my learning, skills and knowledge. Possess excellent communication skills and have an eye for detail. Flexible to work in any environment as required.
Overview
4
4
years of professional experience
Work History
Associate Analyst - CSO
nuVizz Software Software Solutions Pvt.Ltd
09.2022 - 04.2023
NuVizz is a leading network-based last mile delivery management and enables businesses to orchestrate the movements using state of the art AI and ML Technology
Responsibilities: Understood the requirements, designed Test Plan and Test cases and documented all issues
Performed positive/negative path API testing, security testing of application using Postman Uncovered critical bugs through exploratory testing contributing critical defect percentage of 30%
Utilized Jira for raising defects/issues and resolving assigned customer support tickets
Managed customer calls by establishing as a SME and helped in troubleshooting 100+ issues on call
Participated in agile ceremonies like sprint planning, sprint review and retrospectives.
Vigilant Officer ( Administrator )
Jain Heritage School
02.2019 - 12.2020
Conducted regular reviews of operations and identified areas for improvement.
Accomplished multiple tasks within established timeframes.
Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Collaborated with colleagues on creating presentations for meetings resulting in clear communication of ideas.
Increased efficiency in data entry tasks by implementing time-saving techniques and software tools.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed filing system, entered data and completed other clerical tasks.
Abhinandan Engineers, Belagavi, 12/08/17 - 01/07/18, Interned during the aforementioned tenure of work at Abhinandan Engineers. Gained immense knowledge on various manufacturing equipments and manufacturing processes involved in making of casting products. My primary aim was to understand the top-down approach of management and customer satisfaction followed in industries/organizations. Represented college under Football/Cricket team during the course of BBA. Participated in various National and State Level Management Events.