Sagar Joshi
Business Analyst
Mumbai
Summary
Seeking a position to utilize my skills and abilities in Information Technology domain that offers professional growth while being resourceful, innovative and flexible. Willing to work as a key player in challenging and creative environment and ensuring that I deliver my best to the organization.
Have 11+ years of experience of working in IT industry. As a Blueprism & Uipath developer, have experience on browser based, windows based, SAP and mainframe automations, work queues, exception handling, schedulers. Used Blueprism & Uipath tool to automate projects with end-to-end implementation. Part of solution designing and involved in creation of To Be process maps, SDD, PDI, ODI, Run Report & Deployment checklist. Worked for multiple clients under finance, payroll, pharma, power & utilities and HR domain. Troubleshooting & fixing the bugs in the automated processes. Worked on change requests. Have been part of multiple RPA development and support projects. Part of initial assessment and preparing automation potential for processes. Worked on reducing the AHT and optimization for automation processes. Involved in code reviews and guided team members to resolve issues. Provided KT to new joiners and testing team regarding the functionality of the applications.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
7
7
Certifications
Work History
Technical Lead (Senior 2)
Ernst & Young - Global Delivery Services
11.2022 - Current
- Company Overview: University of Sydney (USYD) is state government owner institution & one of the top universities in Australia
- Communicated with the clients for gathering requirements, created SDD, developed and deployed process to production
- Involved in hypercare support as well
- Worked on processes like Reminder to Students Placement Agreement, Clinical Trials Uploading to IRMA, Candidature Variation & Correcting Dates For PEMS
- Along with developing new processes, worked on change requests, application upgrades testing and resolving production process issues
- Helping and guiding team members in solution designing
- University of Sydney (USYD) is state government owner institution & one of the top universities in Australia
Technical Lead (Senior 1)
Ernst & Young - Global Delivery Services
02.2022 - 10.2022
- Company Overview: Flutter is an online sports gaming & betting company
- Involved in creating high level solution, SDD & run report creation
- Developed Spin Of The Day (SOTD), BXGY & LeaderBoard-Reruns processes
- Handed over processes to the support team after the delivery
- Created resuable components (libraries) to be used in other automation processes
- Involved in peer code reviews
- Created To Be process maps using Visio
- Flutter is an online sports gaming & betting company
Technical Lead (Senior 1)
Ernst & Young - Global Delivery Services
05.2021 - 01.2022
- Company Overview: Electricity Supply Board (ESB) is a state-owned electricity company operating in the Republic of Ireland
- Created SDD, Run book & Deployment Checklist
- Developed bots for two POD’s i.e Customer Solutions & Networks which included Microgen NC6, Network Expenses, My Patrols and 310 Move Out processes
- Set up SAP applications on multiple VM’s and also involved in automating processes in SAP
- Created common objects which was reused in other processes as well
- Lead a team of four
- Involved in high level solution designing and guided team in resolving issues
- Deployed releases to production
- Electricity Supply Board (ESB) is a state-owned electricity company operating in the Republic of Ireland
Senior Member Technical
Automatic Data Processing
01.2020 - 05.2021
- Company Overview: FMLA is family and Medical Leave of Absence under HRO
- Created SDD, PDI and ODI documents
- Have been part of solution designing
- Developed multiple bots for different type of products, leave types and reporting processes which includes FMLA, MLFC, LOA, FFCRA(Covid), RTW, Voluntary Benefits, Mismatch Reporting
- Worked on WFN, EV4, Henry and Tammy applications which involved browser based and surface automations
- Used internal APIs to fetch and update data in Henry
- One of the Process was to place the employee out on leave based on eligibility criteria
- Created a process for extracting data from queue for all HRO processes within date range under MIS Focus group initiative
- Worked on a process to combine files into PDFs using PDF XchangeEditor application and 5Tab mainframe application for identifying the case types
- Worked on SAP 760 application to download the reports for each branch codes
- Involved in discussions with the business related to requirement gathering of pending CRs
- Managing the package and releases for dev, staging and prod environment
- Created code review checklist for processes and objects
- FMLA is family and Medical Leave of Absence under HRO
Senior System Analyst
Hexaware Technologies
05.2019 - 01.2020
- Company Overview: BBH is the oldest and one of the largest banks in US
- Part of requirement gathering and analysis of Web Portal process
- Created SDD, PDI and ODI documents
- Have been part of initial assessment by creating automation potential
- Worked on the process where bot was required to download multiple statements from 3 different websites based on the data provided in excel, checking the fund type in BIDS mainframe application and saving it on shared drive
- Worked on Email bifurcation and File Saving bots in Reconciliation and Analysis process
- Performed unit testing and fixed issues in SIT phase before deploying it to production
- BBH is the oldest and one of the largest banks in US
Senior System Analyst
Hexaware Technologies
12.2018 - 04.2019
- Company Overview: State Street is one of the American financial services client
- Worked on ECR process which included comparing the column headers of master file with the input files and accordingly updating the final Summary and Detailed report
- Was also involved in Nostro Reporting process which filters the required records from TLM application and checks the same in Windows application
- Finally sending the output via email
- Worked on ECMS process which included extracting data from PDF contract documents which are OCR readable and write it to excel file format
- Based on documents type, moving the PDF documents into separate folders
- Worked on Custom_ETN process where bot had to populate SPEC (output) excel file based on the data in Sample and Requirement Checklist input files using various conditions and mapping
- State Street is one of the American financial services client
Software Engineering Analyst
Accenture India Pvt. Limited
10.2017 - 11.2018
- Company Overview: Capital group is most experienced and successful families of investment management firms in the world
- Worked on SDD, PDI and ODI documents at different phases of project
- Created different business objects which include working with win32 and region editor modes
- Worked on loading the data into work queues and marking the items as exception or completed as per the business requirement
- Have done unit testing for Trade Edits Institution & Trade Edits Retail processes
- Created releases for processes, business object, work queues, schedulers and gave it to the onshore team for deploying to production
- Part of Warranty support and worked on PCR’s like Font Smoothening, Snagit Recorder, deleting old screenshots and which were related to GPA Trades modules
- Part of Defect fixing & Testing support for Valuation Part2 module which included preparing SIT test cases and updating the actual result with expected result
- Worked on PARC application process which included regression testing and defect fixing
- Created business objects for TRAC application which included over 100 actions
- Have fair knowledge about login agent and used SLM pipeline which included Bamboo, Source Tree, Jira & BitBucket tools for deployment process
- Capital group is most experienced and successful families of investment management firms in the world
Software Engineering Analyst
Accenture India Pvt. Limited
11.2014 - 09.2017
- Company Overview: Sanofi comes under Pharma domain
- As a BP developer, automated SAN-Library process using blueprism for Library team
- Coordinating development activities and share status updates with Clients, Test Leads, Project Managers, Development Managers, and internal team members
- Under innovation idea, automated Ticket Tracker-Promise for Sanofi AO team using blueprism tool
- Worked on exception handling, work queues, alerts and browser-based automations
- Worked in development of MRM workflow & Financial module along with other team members
- Provided KT to new joiners and contributed in different documentation during development and deployment of MRM workflow
- Helped in setting up the application on dev, test & prod servers
- Deployed MRM workflow & Financial module to dev, test and production
- Provided technical support for plan, library and sitecore application
- Created update keyword & Searchable/Unsearchable utilities which saved many hours of productive efforts
- Resolved incidents related to all 3 modules which includes plan, library & sitecore
- Deployed various websites to lower and production environments which were developed in sitecore
- Sanofi comes under Pharma domain
Software Engineering Associate
Accenture India Pvt. Limited
05.2014 - 10.2014
- Company Overview: Project was based on Aprimo, a marketing tool which is a leader in global marketing operations and digital asset management technology
- Worked on Aprimo tool, a marketing tool which included workflows & configurations
- Created 3 processes for the US region with end-to-end implementation
- As a sole developer, took the onus to ensure that the project is delivered on time with Quality
- Deployed workflows and configuration to QA and prod environments
- Resolved defects in QA and in Production
- Project was based on Aprimo, a marketing tool which is a leader in global marketing operations and digital asset management technology
Software Engineering Associate
Accenture India Pvt. Limited
01.2014 - 04.2014
- Company Overview: Worked on ADAM which stands for Digital Asset Management
- My expertise on adam tool, a marketing technology software which included asset related configurations
- As a developer, created utilities for reattempting images from chrome web service and Autohealing utility
- Prepared unit test cases for chrome as well as autohealing utilities
- Gained knowledge about Chrome and Lot vendor utilities used in the project
- Worked on ADAM which stands for Digital Asset Management
Education
Bachelor of Engineering - Information Technology
TCET
12th - undefined
R.D. National
10th - undefined
Bombay Cambridge
Skills
- Blue Prism
- Uipath
- SQL
- Sitecore
- Adam
- WordPress
- Aprimo
- MS Office
- Time Management
- Prioritizing Tasks
- Leadership
- Interpersonal Skills
- Communication Skills
Accomplishments
- Cleared Blueprism Accredited Developer (AD01), Professional (APD01), Solution Designer & ROM Architect (ARA02) Certification exam.
- Cleared Uipath Professional Associate RPA Developer Certification exam.
- Cleared Professional Scrum Master (PSM 1).
- Awarded a total of 550 Celebrating Performance points at Accenture & 20K Appreciation point at EY.
Extra-Curricular
Active member of GPTW (Great Place to Work) team that cater to ensure employee work life balance across all delivery centers of Accenture at Mumbai. Being a part of Avanade Sports Committee, organized APL (Avanade Premiere League) Cricket Tournament and Avanade Sports Day conducted all over Mumbai Delivery Centers. Organizer for TGIM (Thank God, It’s Monday). Organized and participated in technical and team building events within the team and across the firm at Accenture.
Personal Information
- Date of Birth: 10/13/91
- Nationality: Indian
Technicalprofessionalskills
Blue Prism, Uipath, SQL, Sitecore, Tableau, Adam, WordPress, Aprimo, Proficient at Word / Excel / Power Point / Visio, Effective at time management and prioritizing task to achieve deadlines., Ability to work individually or as a team along with leadership qualities., English, Hindi, Marathi and can interact easily with people.
Certification
PSM 1
Timeline
ECBA
01-2025
PSPO 1
12-2024
Technical Lead (Senior 2)
Ernst & Young - Global Delivery Services
11.2022 - Current
PSM 1
02-2022
Technical Lead (Senior 1)
Ernst & Young - Global Delivery Services
02.2022 - 10.2022
Technical Lead (Senior 1)
Ernst & Young - Global Delivery Services
05.2021 - 01.2022
ARA02
01-2020
Senior Member Technical
Automatic Data Processing
01.2020 - 05.2021
APD01
10-2019
ASD02
06-2019
Senior System Analyst
Hexaware Technologies
05.2019 - 01.2020
Senior System Analyst
Hexaware Technologies
12.2018 - 04.2019
AD01
03-2018
Software Engineering Analyst
Accenture India Pvt. Limited
10.2017 - 11.2018
Software Engineering Analyst
Accenture India Pvt. Limited
11.2014 - 09.2017
Software Engineering Associate
Accenture India Pvt. Limited
05.2014 - 10.2014
Software Engineering Associate
Accenture India Pvt. Limited
01.2014 - 04.2014
12th - undefined
R.D. National
10th - undefined
Bombay Cambridge
Bachelor of Engineering - Information Technology
TCET
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