Sagar Kerhalkar

• Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
• Maintaining the highest standards of installations, quality, and appearance of cabling, labeling, documentation, asset management, ticket and process compliance, and meeting client SLA's for uptime
• Developed and implemented strategies to improve customer service and increase sales.
• Configuring, installing, repairing, and troubleshooting issues related to hardware performance on servers, network equipment, and so on
• Performing regular walk-throughs, noting problems and system errors, making incident tickets, engaging proper personnel for resolution
• Managing vendors at the site - escalations, assistance in troubleshooting
• Mentoring and training team members; assisting in the development/maintaining of best practices and procedures for the team.
• Managed large-scale IT projects from conception to completion, ensuring all deadlines were met.
• Performed risk management assessments to identify potential risks associated with the project tasks or deliverables.
• Coordinated with stakeholders, customers, vendors, and team members to ensure successful implementation of projects.
• Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
• Prepared detailed reports on the performance of various business units based on their P&L statements.

Tool Used :-Cloud - SFDC, AWS, GCP | Scrpting - Python, Shell Scripiting | Data Base :- MySQL, MengoDB | DI/CD - Kubernets,Docker,Jenkins | Version Conrol - GIT | IAAC - Ansibal,Terrafrom | Web - Apache,Nginx and many more tool's as per the project requirment.

• Developed overall academic plans & operations to increase usage of the product/tools in all the schools of territory/region
• Built databases and table structures for web applications using AWS Cloud
• Trained the staff/faculty about the software tools usability while providing knowledge training facility for relatable tools & technologies
• Collaborated with different stakeholders to discuss plans on improving the content of the educational curriculum
• Cloud Data storage, IAM, RDS,VCS
• Reviewed report card and devised solutions for improvement using Grafana and promothus.
• VPC, Cloud watch, S3, CLI, EC2
• Developed next generation integration, Automation and CI/CD.

Tool Used - AWS, Jenkins, Kubernetes, Docker, Ansibal, Linux, Scripting, Jira support, Visual studio, Spyder, Python

• Assisted in providing ease-of-usage to the education partners by rendering in-depth coaching of products/tools/services
• Upgraded school's server with new content & features
• Checked the quality of hardware & software regularly to ensure quality, maintenance, consistency, and durability

• Played an integral role in school-set up from 5 to 250 students
• Attended to the administrative, structural, management, and regularization/policy frameworks
• Managed the marketing activities for the school
• Bridged the communication gap between the management & staff to promote a streamlined flow of communication.