Summary
Overview
Work History
Education
Skills
Interests
Table Tennis
Timeline
Barista
Sagar Khare

Sagar Khare

Business Analyst-3
Bengaluru,KA

Summary

Experienced and results-oriented Business Analyst with over 9 years of dedicated service in Oracle Solution Services. Throughout my tenure, I've excelled in roles spanning Customer Success Operations, Quote to Cash Processes, and Business Analysis. My expertise lies in harnessing the power of data to drive strategic decision-making and operational efficiency.

Overview

11
11
years of professional experience

Work History

Business Analyst -3

Oracle Solutions Services
02.2021 - Current
  • Lead business analysis efforts for Oracle Solution Services, specializing in Oracle Partner Network Business.
  • Utilize Power Automate to automate manual tasks, resulting in a 30% increase in efficiency.
  • Extract, clean, and blend data using Power Query to provide actionable insights to stakeholders.
  • Develop data models and implement DAX formulas for advanced data analysis.
  • Collaborate with internal teams to deliver high-quality solutions on time and within budget.
  • Prepare and present dashboards to senior management, showcasing project progress and key metrics.
  • Proficient in Excel, including advanced functions and pivot tables, for data analysis and reporting.
  • Automate report generation using Excel VBA, reducing manual effort by 50%.
  • Create a variety of bulk email templates for different stakeholders, improving communication efficiency.
  • Develop interactive dashboards using Power BI, enabling stakeholders to visualize and explore data effectively.
  • Expertise in data extraction from various sources and blending data to create comprehensive datasets for analysis.

Lead Analyst, Customer Success Operations

Oracle India Pvt. Ltd.
01.2019 - 01.2021
  • Part of CSO - Oracle Global Quote to Order process that manages Executive escalated cases and Business case studies to the Global team with RCAs & CAPAs
  • Ensuring smooth Month/Quarter end closures & flagging all deals that can possibly get stuck in the processing pipeline
  • Handle SaaS, PaaS, IaaS & UCM (Cloud) transaction dispute analysis
  • Liaising with the inter-department team within the O2C cycle
  • Responsible for Internal Audits
  • Data extraction from OBIEE & Fusion to develop Dashboards

Business Analyst -1 SaaS Renewals

Oracle India Pvt. Ltd.
01.2017 - 12.2018
  • Supporting the Sales team day to day basis to ensure compliance with organizational standards and protocols and support the Asia-Pacific Sales team whilst being part of the Global Sales Operations team
  • Responsible to identify the plans expiring in each contract and enabling them to be renewed the day before expiry
  • Manage Deal Registration process, including reviewing documents, approvals levels, and sales team contributions. Providing data configuration/management services
  • Transfer approved prices/formulas into appropriate systems
  • Performing pricing checks while investigating and resolving pricing issues/errors
  • Resolving customer price queries through feedback to Customer Service and involves and Sales where applicable
  • Build Apex dashboards for the Team for reporting purposes
  • Validating the targeted vs actual ATRs and provide RCAs & CAPAs

Senior Process Analyst

Oracle India Pvt. Ltd.
06.2015 - 12.2017
  • Handling and analyzing critical escalated deals
  • Managing and resolving complex tickets including Non-standard tasks
  • Analyzing fail trends and highlighting the gaps, recommending solutions to drive, and influencing decisions in process change/update
  • End to end audits to make sure 100% accuracy is achieved with utmost Customer satisfaction
  • Preparing various dashboards to track the performance of the project on a high level as well as agent-wise performance, critical audits, EOD status, and escalations
  • Supporting CMRB team in obscure and intricate deals
  • Raising flags to maintain the set standards and sharing best practices
  • Maintaining and updating SOPs timely

Education

BBA - Finance

Beehive PG College
Dehradun
04.2001 -

MBA - Finance

Ramaiah Institue of Management Studies
Bengaluru, India
04.2001 -

Skills

  • Automation: Proficient in automating tasks using Power Automate and Excel VBA, resulting in significant time savings and improved efficiency
  • Data Manipulation: Skilled in extracting, cleaning, and blending data using Power Query, ensuring data accuracy and consistency for analysis
  • Data Analysis: Experienced in creating data models and implementing DAX formulas for in-depth data analysis and generating valuable insights
  • Visualization: Proficient in creating visually appealing and interactive dashboards using tools like Excel and Power BI, facilitating data-driven decision-making
  • Communication: Strong communication skills demonstrated through the preparation and presentation of dashboards to senior management, as well as the creation of various communication templates for stakeholders
  • Leadership: Demonstrated leadership skills in leading business analysis efforts and collaborating with cross-functional teams to deliver successful projects on time and within budget
  • Continuous Learning: Proactive in learning new tools and technologies, such as Power BI, to stay updated with the latest trends in data analysis and visualization

    • Interests

    Data Analysis

    Dashboard Creations

    Automation

    Table Tennis

    · Awarded with 1st prize in Table Tennis

    Timeline

    Business Analyst -3

    Oracle Solutions Services
    02.2021 - Current

    Lead Analyst, Customer Success Operations

    Oracle India Pvt. Ltd.
    01.2019 - 01.2021

    Business Analyst -1 SaaS Renewals

    Oracle India Pvt. Ltd.
    01.2017 - 12.2018

    Senior Process Analyst

    Oracle India Pvt. Ltd.
    06.2015 - 12.2017

    BBA - Finance

    Beehive PG College
    04.2001 -

    MBA - Finance

    Ramaiah Institue of Management Studies
    04.2001 -
    Sagar KhareBusiness Analyst-3