Anu Bala
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Housekeeping Room Attendant
Silk Hospitality Pvt. Ltd
07.2023 - Current
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Administrative Officer
Varun Jethi
03.2021 - 11.2022
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Administrative assistant
Varun jethi
08.2017 - 03.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Education
Inter-Arts - Mathematics
Girls Senior Secondary School
Jalalabad West, PunjabBachelor of Arts - Mathematics
Punjab University
PunjabMaster - Human Resource Management
RMIT University
Melbourne Skills
- Quick learner
- Have strong work ethics,active
- Listening
- Order fulfillment
- Creative problem solving
- Providing Feedback
Timeline
Housekeeping Room Attendant
Silk Hospitality Pvt. Ltd
07.2023 - Current
Administrative Officer
Varun Jethi
03.2021 - 11.2022
Administrative assistant
Varun jethi
08.2017 - 03.2021
Inter-Arts - Mathematics
Girls Senior Secondary School
Bachelor of Arts - Mathematics
Punjab University
Master - Human Resource Management
RMIT University
Similar Profiles
SUMAN RANISUMAN RANI
Executive Housekeeping Manager at Silk HospitalityExecutive Housekeeping Manager at Silk Hospitality
THI PHUONG LINH BUITHI PHUONG LINH BUI
Housekeeper at Silk HospitalityHousekeeper at Silk Hospitality
Danu SherpaDanu Sherpa
Housekeeping/Public Area Cleaner at Silk HospitalityHousekeeping/Public Area Cleaner at Silk Hospitality
NUVIA AVILANUVIA AVILA
Housekeeping Room Attendant/Turndown Attendant at Yaamava Resort & Casino at San ManuelHousekeeping Room Attendant/Turndown Attendant at Yaamava Resort & Casino at San Manuel
Edna Escalera QuinonesEdna Escalera Quinones
Housekeeping Room Attendant/Housekeeping Trainer at The Service CompaniesHousekeeping Room Attendant/Housekeeping Trainer at The Service Companies