SAGAR KUMAR
Jhansi (U.P)
Summary
Result-Driven and visionary retail leader with 11 years of experience driving sales growth, boosting profitability, and fostering exceptional customer experience across multiple store locations. Proven expertise in both Area Sales Management and Store Management, with a strong track record of success in.
Overview
11
11
years of professional experience
Work History
Business Operation Manager
Raymond Lifestyle Ltd.
Jhansi (U.P)
09.2023 - Current
- Successfully managed 3 brands of organization with 7500 square feet retail area and generated good EBITDA
- Consistently exceeded sales targets, achieving an average growth of 5% YoY
- Implemented effective inventory management strategies, reducing stock shrinkage
- Developed and executed visually appealing store displays, resulting in a 20% increase in walk-ins
- Fostered strong customer relationships, achieving a 95% customer satisfaction rate
- Mentored and trained teams, improving employee retention by 30%
- Collaborated with regional managers to implement company-wide initiatives, driving business growth
- Empowered sales team to maximise sales revenue and exceed corporate goals.
- Improved store ranking by identifying performance gaps.
- Trained and supervised team to deliver on store sales targets.
- Completed audits and risk assessments to achieve regulatory compliance.
- Briefed team on product and promotion changes to support upselling.
- Generated repeat business through exceptional customer service.
Area Sales Manager
Aditya Birla Fashion Retail Ltd.(Rainwob Enterprise)
Gwalior
12.2021 - 09.2023
- Results-Driven Area Sales Manager with 1 and half years of experience in managing multiple stores, leading cross-functional teams, and driven sales growth.
- Operation Efficiency Proven ability to reduce operational costs, and improve efficiency through effective inventory management, labor scheduling, and energy conservation initiatives.
- Team Leadership strong leadership skills, with the ability to motivate, coach, and develop high-performing teams.
- Also got his team members promoted through Pragati process Like:- City VM & ASM & Sr. FC
- Implemented visually appealing store displays
- Met with senior management and executives and presented outline of annual sales strategy.
- Created visually appealing store front and window designs to increase foot traffic and display new products.
- Follow Rewards & Recognition activity.
Store Manager
Reliance Retail Ltd.
Gwalior And Bhopal
08.2019 - 11.2021
- Large format store operations
- Data analysis and performance metrics
- Budgeting and cost control
- Omnichannel retailing
- Handling big team size (20+ People)
- Handling big store size (8000 square feet aria)
- Employee management and development
- Handling many Shop In Shop Counter
- Loss prevention and security
Assistant Store Manager
Citykart stores pvt.ltd.
Jhansi (U.P)
04.2018 - 07.2019
- Learned to maintain a store with 11 Cr+ annually business.
- New Experience with large format store (Store size-10000 square feet).
- New Experience with large size team ( Team size- 32+ People).
- New Experience with fully Completely Family store Like:- Men's , Women's , Kids , General Merchandise.
- Learned about ATL & BTL Marketing activity.
- Learned about inventory management.
Assistant Store Manager
United Colors Of Benetton
Lucknow (U.P)
09.2016 - 03.2018
- Store operations.
- Team leadership.
- Customer service.
- Sales growth.
- Inventory management.
- Visual merchandising.
- Importance Of Strong KPI's
Sr. Fashion Consultant
United Colors Of Benetton
Lucknow
05.2015 - 08.2016
- Here I Learned everything at ground level and implemented in myself.
- Learned about KPI's knowledge.
- Learned about Visual Merchandise's knowledge.
- Learned About store operations.
Salesman
Pepe Jeans London
Lucknow
01.2014 - 04.2015
- I Started My Career With This Organization and learned many more.
- Customer service, Product Knowledge, Sales Techniques, Store Operations, Time Management, Team Work.
Education
Bachelor of Arts - Adminastration
Bundelkhand University
Jhansi, UP2018
Advance Diploma In Store & Area Mnagement
Academy Of Retail Excellence (AORE)
DelhiMBA - Business
S.V.S. UNIVERSITY
Delhi UniversitrySkills
- Multi-Store Management
- Team Leadership
- Telent Development
- Sales Strategy
- Customer Engagement
- Revenue Growth
- Cost Control
- Risk Management
- Business KPI management
- Hiring management
- Data analysis
- Employee motivation
- Market trend analysis
- Operations management
- Customer needs analysis
- Cash flow management
- Inventory control
- Visual Merchandising
Hobbies and Interests
- Watching Motivational Movies & Web series.
- Listening songs.
- Like to travel new places.
- Playing Cricket.
- Traveling To New Places
Timeline
Business Operation Manager
Raymond Lifestyle Ltd.
09.2023 - Current
Area Sales Manager
Aditya Birla Fashion Retail Ltd.(Rainwob Enterprise)
12.2021 - 09.2023
Store Manager
Reliance Retail Ltd.
08.2019 - 11.2021
Assistant Store Manager
Citykart stores pvt.ltd.
04.2018 - 07.2019
Assistant Store Manager
United Colors Of Benetton
09.2016 - 03.2018
Sr. Fashion Consultant
United Colors Of Benetton
05.2015 - 08.2016
Salesman
Pepe Jeans London
01.2014 - 04.2015
Bachelor of Arts - Adminastration
Bundelkhand University
Advance Diploma In Store & Area Mnagement
Academy Of Retail Excellence (AORE)
MBA - Business
S.V.S. UNIVERSITY
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