Sagar Kumar
Bengaluru
Summary
Dynamic Senior Data Analyst with expertise in SQL and predictive analytics at Amazon Development Center India. Proven track record in delivering actionable insights that reduced employee turnover by identifying trends. Adept at fostering collaboration across teams, enhancing operational efficiency, and developing impactful data visualizations using Tableau and PowerBI.
Overview
8
8
years of professional experience
Work History
Senior Data Analyst, Pay and Comp
Amazon Development Center India, Pvt Ltd
Bengaluru
02.2021 - Current
- Analyzed and reported on employee turnover rates to determine trends and root causes, delivering actionable recommendations.
- Monitored employee attendance, performance, and budget data using advanced Excel functions for forecasting and compliance.
- Performed comprehensive budget analysis, tracked expenditures, and provided predictive insights for future planning.
- Collaborated with Analytics, Talent Management, and Performance Management teams to deliver data-driven solutions.
- Created and automated audit reports addressing recurring business concerns to support operational improvements.
- Shared and implemented best practices to help achieve departmental objectives and drive efficiency.
- Provided technical support for CRM, SIM ticketing, and other data-related issues, improving turnaround time.
- Developed strong relationships with benefits administrators and offered guidance on data-related queries.
- Resolved HRIS and system-related problems, contributing to multiple process improvement initiatives.
- Developed visualization dashboards using tools like Tableau to communicate data findings effectively.
- Analyzed complex datasets to identify trends and insights for stakeholder decision-making.
- Developed dashboards in PowerBI to provide real-time business intelligence insights.
Data Analyst, Jr
Unacademy
Bengaluru
08.2019 - 08.2020
- Defined requirements for team projects by collaborating with clients, product, marketing, and content stakeholders.
- Led team meetings and managed editorial calendar data, content deadlines, and author assignments.
- Utilized JIRA to organize projects, tasks, and optimize team workflow and communications.
- Maintained and analyzed feedback from clients and end-users to guide project direction and efficiency.
- Managed quality assurance program through data analysis of customer surveys and internal audit results.
- Coordinated with marketing and design teams to present articles, integrating data insights into visual decisions.
- Prepared periodic customer feedback and operational reports for leadership review.
- Generated process documentation and implemented improvements based on editorial process data analytics.
Data Operations Analyst
Bundle Technologies
Bengaluru
01.2018 - 09.2018
- Resolved customer issues in orders and delivery workflows by analyzing inquiry data.
- Identified and escalated complex problems, collaborating across departments for resolution.
- Maintained strong stakeholder relationships, updating internal teams on client and restaurant requirements.
- Submitted and visualized KPI and issue resolution reports using Service Cloud and Excel.
- Managed and responded to high-volume client queries, tracking and resolving issues efficiently.
- Organized appointment scheduling and itinerary management for clients and internal staff.
- Analyzed client satisfaction surveys and implemented process improvements based on trends.
Junior Data Analyst (Accounts)
Omega Health Care
Bengaluru
07.2017 - 12.2017
- Communicated directly with NYU Radiology and US insurance providers for claim settlements and status updates.
- Created payment plans for clients, managed overdue accounts, and discussed restructuring options.
- Conducted thorough investigations to resolve billing discrepancies and ensured accurate records using MS Excel and Oracle.
- Managed invoice datasets, reconciled system variances, and updated claim entries regularly.
- Performed targeted collections and applied over 100 payments weekly using financial systems.
- Generated financial and performance reports for management on collections, claims, and reconciliation.
Education
B.TECH - CSE
Sree Vidyanikethan Engineering College
Tirupati04.2016
Intermediate - MPC
SGM And Sree Chaitanya JR College
Nellore04.2012
SSC -
Mythilee English Medium High School
Nellore03.2010
Skills
- SQL
- Excel MS
- Tableau
- SalesForce Admin
- K9 Operations
- Oracle HCM
- Kroonos
- Informatica
- Business operations expertise
- Promote, Compensation, Talent Management Tools
- Data visualization
- Business intelligence
- Statistical modeling
- Statistical analysis
- Budget forecasting
- Predictive analytics
- Tableau development
Projects
Audit Automation, Developed templates for audit report automation, identifying and resolving recurring business issues.
Aquarium Data Analysis, Tracked and analyzed aquatic plant and fish inventory trends using Excel, driving efficiency improvements.
Hobbies and Interests
- Aquascaping
- Anime
Timeline
Senior Data Analyst, Pay and Comp
Amazon Development Center India, Pvt Ltd
02.2021 - Current
Data Analyst, Jr
Unacademy
08.2019 - 08.2020
Data Operations Analyst
Bundle Technologies
01.2018 - 09.2018
Junior Data Analyst (Accounts)
Omega Health Care
07.2017 - 12.2017
B.TECH - CSE
Sree Vidyanikethan Engineering College
Intermediate - MPC
SGM And Sree Chaitanya JR College
SSC -
Mythilee English Medium High School
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