SAGAR KUMAR
Food & Beverage Manager
Bangalore
Summary
Dynamic professional in the food and beverage industry, recognized for maintaining exceptional standards and driving impactful results. Proven track record in optimizing operational efficiency while enhancing customer experiences and leveraging financial analytics for strategic decision-making. Dependable team collaborator adept at adapting to evolving demands, with specialized expertise in customer service excellence and effective staff management. Committed to fostering a positive work environment that promotes growth and success for teams and customers alike.
Overview
9
9
years of professional experience
1
1
Language
Work History
Senior Project Manager
Compass India Food Services Pvt. Ltd.
06.2022 - Current
- Managed financial aspects of the F&B department, ensuring budget compliance and profitability.
- Exceeded revenue targets consistently by implementing cost-control measures without compromising quality or guest experience levels.
- Maximized employee retention by creating a supportive work environment focused on teamwork and professional growth opportunities.
- Increased revenue with targeted promotions, special events, and upselling techniques.
- Ensured a safe working environment by enforcing strict adherence to health, safety, and sanitation regulations.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Increased revenue opportunities by analyzing sales data and identifying underperforming areas for targeted improvement.
Cafe Manager
Compass India Food Services Pvt. Ltd.
01.2022 - 05.2022
- Improved customer satisfaction by implementing efficient service procedures and staff training programs.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Grew café sales by effectively marketing and upselling.
- Kept staff motivated with regular feedback sessions, recognition of achievements, and opportunities for professional growth.
- Managed financial responsibilities effectively, including budgeting, forecasting, and cash handling procedures.
- Kept the cafe in full compliance with health code standards and achieved consistent scores above 90%.
- Oversaw daily financial operations, including cash handling and budget management, to ensure profitability.
Assistant F&B Manager
Compass India Food Services Pvt. Ltd.
08.2019 - 12.2021
- Implemented cost-saving measures, reducing waste and improving inventory management practices.
- Supported a positive work environment, fostering strong teamwork and employee morale.
- Oversaw special events planning, ensuring seamless execution of catering services and customized menus for clients'' needs.
- Maintained strict compliance with health and safety regulations through regular training sessions for staff members.
- Managed financial aspects of F&B operations, including budgeting, forecasting, and revenue analysis.
- Developed new curated food programs, collaborating closely with the culinary team to ensure high-quality offerings.
Graduate Trainee Program
Compass India Food Service Pvt. Ltd.
07.2018 - 07.2019
- Selected for a Graduate Trainee Program at a leading MNC, where I gained cross-functional training across core departments. Acquired hands-on knowledge of canteen business operations, client satisfaction, and cost control while working with major clients.
Industrial Exposure Training
The Park, Kolkata
12.2016 - 03.2017
- Successfully completed 17 weeks Industrial Exposure Training with the hotel in all core departments.
Education
BSc - H&HA
Institute of Hotel Management & Catering Technology
Kolkata01.2018
Intermediate (XII) - undefined
Guru Gobind Singh Public School (CBSE)
01.2013
Matriculation (X) - undefined
Guru Gobind Singh Public School (CBSE)
01.2011
Skills
Client engagement strategies
References
Suraj N
Key Account Lead
Suraj.n@compass-group.co.in
+91-9205567018
Compass India Food Services Pvt. Ltd.
Accomplishments
- Cafeteria Launches: Successfully opened two new cafeterias for Microsoft (Cosmo & Luxor) in Bangalore, with a combined seating capacity of 347 employees. Additionally, established a new cafeteria for Bank of America Continuum India in Gandhinagar, Gujarat, accommodating 274 employees.
- Financial Performance: Surpassed financial targets by achieving 110% of the projected revenue and 122% of the unit profit in the last fiscal year.
- Recognition & Awards: Honored with the Star Award (2022) for exemplary leadership in site operations. Received an Applause Card from the Project Manager and Head of Operations for outstanding initiative in managing site operations.
- Client Engagement: Partnered with leading organizations to elevate cafeteria experiences and strengthen client relationships.
- Food Safety Excellence: Consistently maintained a food safety audit score above 90% across all cafeterias, as certified by NSF.
Disclaimer
I hereby declare that the information mentioned here is true and correct to the best of my knowledge and belief and nothing has been concealed therein.
Timeline
Senior Project Manager
Compass India Food Services Pvt. Ltd.
06.2022 - Current
Cafe Manager
Compass India Food Services Pvt. Ltd.
01.2022 - 05.2022
Assistant F&B Manager
Compass India Food Services Pvt. Ltd.
08.2019 - 12.2021
Graduate Trainee Program
Compass India Food Service Pvt. Ltd.
07.2018 - 07.2019
Industrial Exposure Training
The Park, Kolkata
12.2016 - 03.2017
Intermediate (XII) - undefined
Guru Gobind Singh Public School (CBSE)
Matriculation (X) - undefined
Guru Gobind Singh Public School (CBSE)
BSc - H&HA
Institute of Hotel Management & Catering Technology