Summary
Overview
Work History
Education
Skills
Tools Performed On
Father's Name
Personal Information
Executive Highlights
Fitness Industry
Timeline
Generic

Sagar Kumar Singh

Customer Support Specialist
New Delhi

Summary

To be in a challenging environment using my technical, analytical and management skills for the growth of the organization and improve and build up on my knowledge and expertise for personal and professional growth.

Experienced with providing high-quality customer support across various channels. Utilizes strong problem-solving skills to address and resolve customer inquiries efficiently. Track record of excellent communication and maintaining positive customer relationships.

Overview

4
4
years of professional experience
4042
4042
years of post-secondary education
2
2
Languages

Work History

Customer Support Specialist

Taskus India Pvt Ltd
08.2022 - 01.2025
  • Handling dasher's concerns like payment related, delivery related, food related, and dasher's accounts over chat, email and calls
  • Tools performed on: Salesforce, Amazon Connect, THQ, Zendesk etc

Customer Support Specialist

WNS Global Services Pvt Ltd
03.2022 - 07.2022
  • Handling customers' concerns like creating tickets, and re-scheduling the date and time of tickets over chat

Customer Support Specialist

Jindal X
11.2021 - 03.2022
  • Handling customers' concerns like Food related, Refund related, Safety related over chat and calls

Customer Support Specialist

Teleperformance
09.2020 - 11.2020
  • Handling customers' concerns related to products and refunds over chat

Education

High School -

CBSE

Inter - undefined

CBSE

BCA - Computer Science

Mangalytan University
Aligarh, India
09-2027

Skills

Positive Attitude

Tools Performed On

  • Salesforce
  • Amazon Connect
  • THQ
  • Zendesk

Father's Name

Mr. Pradeep Kumar Singh

Personal Information

  • Date of Birth: 07/02/00
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Executive Highlights

To be in a challenging environment using my technical, analytical and management skills for the growth of the organization and improve and build up on my knowledge and expertise for personal and professional growth.

Fitness Industry

I am really excited to be here! I have always been passionate about fitness and helping others achieve their health goals. Over the years, I have developed a solid foundation in customer support, particularly in environments where communication and empathy are key.

Timeline

Customer Support Specialist

Taskus India Pvt Ltd
08.2022 - 01.2025

Customer Support Specialist

WNS Global Services Pvt Ltd
03.2022 - 07.2022

Customer Support Specialist

Jindal X
11.2021 - 03.2022

Customer Support Specialist

Teleperformance
09.2020 - 11.2020

Inter - undefined

CBSE

High School -

CBSE

BCA - Computer Science

Mangalytan University
Sagar Kumar SinghCustomer Support Specialist