Sagar Malla
Bhadrachalam
Summary
Dynamic professional with experience at Sri Balaji Associates, excelling in client relationship management and effective communication. Proven ability to enhance team performance through innovative solutions and collaborative teamwork. Skilled in Microsoft Excel, I consistently deliver results while maintaining a positive customer service approach.
Resourceful Associate dedicated to mentoring and educating new team members. Thorough resource on internal company policies and procedures. Driven attitude toward providing customer care within business environment.
Overview
1
1
year of professional experience
Work History
Sri Balaji Associates
Telecller / loan recovery agent
Hyderabad
04.2025 - Current
- Assisted team in organizing project documentation and files.
- Supported daily operations by managing schedules and appointments.
- Coordinated meetings and prepared agendas for team discussions.
- Conducted research to gather information for ongoing projects.
- Maintained communication with clients through emails and phone calls.
- Built relationships with customers by providing friendly customer service.
- Processed payments using point-of-sale systems.
Zepto Kiranakart Technologys
Picker packer
Hyderabad
12.2024 - 04.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Roopa High School
BhadrachalamSome College (No Degree) - Bipc
Modern Junior College
Ramachandra Puram B. Com Computers -
Nagarjuna University
RavulapalemSkills
- Microsoft Excel
- Customer service
- Team collaboration
- Time management
- Effective communication
- Research skills
- Client relationship management
- Collaborative teamwork
Languages
Telugu
First Language
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Affiliations
- Doing workout/gym 6 times a week
- Reading books like managa
- Listening music
References
References available upon request.
Timeline
Sri Balaji Associates
Telecller / loan recovery agent
04.2025 - Current
Zepto Kiranakart Technologys
Picker packer
12.2024 - 04.2025
Roopa High School
Some College (No Degree) - Bipc
Modern Junior College
B. Com Computers -
Nagarjuna University
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