SAGAR MISHRA
Mumbai
Summary
A results-driven professional with nearly a decade of expertise in Business Development, Strategic Partnerships, and People Management, I excel at delivering exceptional business growth by consistently surpassing targets and penetrating new markets. With a proven ability to craft and execute comprehensive sales plans and budgets grounded in data-driven insights, I ensure operational efficiency and revenue expansion. A dynamic people leader, I have successfully guided and inspired cross-cultural teams, fostering collaboration and driving organizational success through clear vision and effective coaching. As a skilled strategist and negotiator, I bring a sharp focus to achieving corporate objectives, building sustainable partnerships, and driving impactful outcomes.
Overview
10
10
years of professional experience
Work History
India - Manager Business Development
Digital Blanket Pvt. Ltd.
Mumbai
04.2024 - 11.2024
- Market Expansion & Revenue Growth: Spearheaded B2B client acquisition and relationship management, driving ₹1.5 Crore in Annual Recurring Revenue (ARR), and establishing a sales pipeline worth ₹4 Crore. Successfully expanded Digital Blanket's market presence by penetrating new corporate segments.
- Strategic Sales Execution: Managed the complete sales cycle, from lead generation to deal closure, ensuring solutions aligned with client needs. Consistently exceeded revenue targets through tailored sales pitches, and impactful client presentations.
- Cross-Functional Collaboration: Coordinated efforts between sales, marketing, and product teams to ensure seamless project execution, and timely delivery of client solutions. Shared market insights to enhance product offerings, and refine sales strategies.
- Client Engagement Excellence: Maintained high standards of client satisfaction by ensuring deliverables met agreed timelines, and exceeded expectations, fostering long-term relationships.
- Industry Trend Analysis: Monitored IPOs, mergers, and industry developments to drive strategy, leveraging insights to identify opportunities, and anticipate client needs.
- Team Leadership: Led and developed a high-performing team of 8 (4 Inside Sales, 4 Sales), providing coaching, fostering collaboration, and emphasizing skill-building to consistently surpass targets, and deliver exceptional client service.
Senior Manager Business Development
Zaggle Prepaid Ocean Services Pvt. Ltd.
Mumbai
05.2021 - 11.2023
- Sales Leadership & Goal Achievement: Demonstrated expertise in driving sales initiatives to meet and exceed targeted goals, successfully implementing strategies across all stages of the business cycle.
- Comprehensive Business Cycle Management: Led activities spanning Product Planning, Product Introduction, Team Building, Pricing Strategy, Business Development, Strategic Partnerships, Client Acquisition, and Product Presentations.
- SaaS Solution Sales: Drove SaaS-based solution sales across India through a combination of direct sales teams and a strategic partnership model, catering to enterprise, mid-market, SMB, and startup segments.
- Strategic Market Insights: Gathered and shared critical customer inputs and market insights with product and leadership teams to guide continuous product improvements, and ensure alignment with market needs.
- Strategic and Channel Partnership Development: Designed and built a Partner Sales Network, closely monitoring, tracking, and improving partner performance to achieve impactful outcomes.
- New Business Line Development: Played a pivotal role in developing a new line of business from inception to market success, collaborating with Product, Development, and Marketing teams to craft the right messaging, and deliver a successful product, Zoyer, to the market.
Associate Director Business Development and Strategic Partnership
FrankFoxx Consulting Partners LLP
Mumbai
07.2017 - 04.2021
- Strategic Planning & Process Improvement: Designed and implemented business strategies, systems, and procedures to enhance operational results, and drive organizational success.
- Compelling Client Engagement: Prepared impactful sales presentations to showcase the organization's services, highlighting success stories, and building credibility with prospective clients.
- Revenue Achievement: Successfully achieved ₹12 Crore in sales revenue by leveraging strong interpersonal communication skills, and in-depth product knowledge to secure new customer relationships.
- Relationship Building & Market Expansion: Developed and maintained relationships with a broad network of professionals across major cities in India to drive sales and market penetration.
- Expert Negotiation: Negotiated pricing, terms of sale, and service agreements, ensuring favorable outcomes for both clients and the organization.
- Competitive Market Intelligence: Kept abreast of competitor services and pricing strategies, using this knowledge to strengthen market positioning, and refine sales approaches.
Business Process Associate
Tata Consultancy Services
Mumbai
02.2016 - 06.2017
- Provided excellent customer service and resolved customer issues, resulting in a 5-star rating on customer satisfaction surveys
- Cross-sold bank products and services, resulting in a 9% Quarterly increase in individual product sales targets
- Processed Balance Transfer and other paperwork in accordance with regulations after negotiating with the customer
- Educated customers on bank policies and procedures
Customer Relation Advisor
Tech Mahindra Business Services
02.2015 - 12.2015
- Researched market and competitor data regarding benefits and compensation, developing standards to maintain competitive benefits packages
- Attended 150 sales calls weekly to existing customers for business growth
- Negotiated mutually beneficial agreements between parties and closed deals
- Adhered to appropriate legal scripting and Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors
Education
Bachelor of Science - Information Technology
N. G. Acharya & D. K. Marathe College
07.2014
Higher School Certificate - Electronics
Vikas College of Arts Science and Commerce
06.2010
Secondary School Certificate -
ST. SEBASTIAN'S HIGH SCHOOL
06.2008
Skills
- Business Development
- Strategic Partnership
- Sales planning and execution
- Networking and client relationships
- Leadership and team building
- Budgeting – P&L
- Enterprise sales
- Training and mentoring
- Competitor analysis and benchmarking
- Sales: Process Improvement
Timeline
India - Manager Business Development
Digital Blanket Pvt. Ltd.
04.2024 - 11.2024
Senior Manager Business Development
Zaggle Prepaid Ocean Services Pvt. Ltd.
05.2021 - 11.2023
Associate Director Business Development and Strategic Partnership
FrankFoxx Consulting Partners LLP
07.2017 - 04.2021
Business Process Associate
Tata Consultancy Services
02.2016 - 06.2017
Customer Relation Advisor
Tech Mahindra Business Services
02.2015 - 12.2015
Bachelor of Science - Information Technology
N. G. Acharya & D. K. Marathe College
Higher School Certificate - Electronics
Vikas College of Arts Science and Commerce
Secondary School Certificate -
ST. SEBASTIAN'S HIGH SCHOOL
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