Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Sagar Mishra

New Delhi

Summary

Results-driven HR professional with expertise in employee offboarding, compliance, and F&F closure within timelines at Genpact. Proficient in Oracle HRMS and Excel, ensuring accurate data management and seamless exit processes. Skilled in HR operations, policy administration, and employee query resolution.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Consultant

Genpact ( Quess Payrool )
Gurugram
12.2024 - Current
  • Coordinated all aspects of employee departures, ensuring an efficient offboarding process and a positive employee experience.
  • Ensured compliance with all necessary exit clearance and documentation procedures.
  • Maintained accurate data records for audit justification.
  • Safeguarded sensitive data on Oracle HRMS.
  • Responsible for consolidating the Employee Daily Exit Report, Stop Case Report, and HRSS Report, compiling, and managing the entire Genpact Exit SPOC LC2 data daily.
  • Proactively managed employee exit processes, including asset collection, exit formalities, timely dispatch of relieving letters, bench management, no-dues clearance, and full & final (F&F) processing.
  • Identified and escalated complex queries to appropriate stakeholders.
  • Handled sensitive information with the utmost confidentiality.
  • Acted as a bridge between employees and the business to resolve queries.
  • Oversaw end-to-end HR Shared Services transactional activities throughout the employee lifecycle and ensured a smooth offboarding process for Band IV & V employees.

Associate Analyst

GlobalLogic Technologies Private Limited
Gurugram
09.2022 - 11.2024
  • Monitored the HRSS inbox, providing prompt and professional responses to general queries (Form 16, investment proof, PF & gratuity, bonus, and compensation clearances).
  • Handled employee grievances throughout the employee lifecycle, from onboarding to exit.
  • Responded to routine queries on HR policies and procedures, resolving potential employee issues or redirecting them to the designated SPOC.
  • Communicated and distributed policies, processes, and relevant documentation to employees for issue resolution.
  • Assisted with data corrections or escalated complex issues beyond self-service resolution to SME/Sr. SME.
  • Managed employee queries and escalations, ensuring timely and effective resolution.

Education

MBA - HRM & Marketing

GL BAJAJ INSTITUTE OF MANAGEMENT & RESEARCH
Greator Noida
11-2022

Bachelor of Arts - Economics Honours

SRC Degree College
Graduation
09-2019

Skills

  • Management
  • Employee Offboarding Specialist
  • Recruitment and HR Operations
  • HR Policy Administration and ESS
  • Oracle HRMS
  • Workday
  • Exit Clearance and Compliance
  • Excel (VLOOKUP, Pivot Tables), and Power BI
  • Payroll coordination and ERP
  • Employee Lifecycle
  • HR Shared Services
  • HR Helpdesk Support and Ticketing

Certification

  • Advanced Excel (07/2022) - Completed training on various Excel tools like VLOOKUP, pivot tables, IF, COUNTIF, SUMIF, conditional formatting, MATCH, charts, etc., at Internshala

Accomplishments

  • Awarded First Prize for outstanding performance as a batter in a district-level cricket match
  • Served as Student Coordinator during my MBA, leading placement engagement, and facilitating communication between faculty and students

Timeline

Consultant

Genpact ( Quess Payrool )
12.2024 - Current

Associate Analyst

GlobalLogic Technologies Private Limited
09.2022 - 11.2024

MBA - HRM & Marketing

GL BAJAJ INSTITUTE OF MANAGEMENT & RESEARCH

Bachelor of Arts - Economics Honours

SRC Degree College

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Sagar Mishra