Sagar Mondal
Warehouse And Logistics
Bagnan
Summary
Dynamic Senior Associate at Linc with expertise in data analytics and team leadership. Successfully optimized trade operations, enhancing efficiency and compliance. Proven track record in performance monitoring and training development, driving employee growth and operational excellence. Proficient in SAP and MS Office, delivering actionable insights to support strategic decision-making.
Overview
4
4
years of professional experience
Work History
Senior Associate
Linc
08.2024 - Current
- Managed day-to-day trade operations, ensuring smooth coordination between suppliers, vendors, logistics teams, and internal departments.
- Handled order processing, documentation, invoicing, and shipment scheduling to maintain timely and accurate delivery of goods.
- Monitored inventory levels, and supported procurement activities to prevent stock shortages and operational delays.
- Assisted in resolving operational issues, discrepancies, and trade-related queries, with a focus on efficiency and customer satisfaction.
- Ensured compliance with company policies, trade regulations, and quality standards throughout all operational workflows.
- Maintained accurate records, reports, and communication logs to support audit readiness and operational transparency.
- Collaborated with cross-functional teams to optimize trade processes, and improve overall operational performance.
- Monitored and maintained optimal inventory levels to prevent stockouts, overstocking, and operational delays.
- Performed regular stock checks, cycle counts, and reconciliations to ensure accuracy between physical inventory and system records.
- Coordinated with procurement, warehouse, and production teams to support timely replenishment, and efficient material flow.
- Collected, cleaned, and organized data from multiple sources to ensure accuracy and reliability for analysis.
- Analyzed operational and performance data using analytical tools and techniques to identify trends, patterns, and insights.
- Created detailed reports, dashboards, and presentations to support decision-making across departments.
- Prepared daily, weekly, and monthly performance summaries highlighting key metrics, variances, and improvement opportunities.
- Utilized spreadsheet tools and data software (Excel, Google Sheets, etc.). For data processing, visualization, and reporting.
Customer Service Associate
Startek Solution
06.2022 - 02.2024
- Reviewed allocation errors, validated supporting documents, and updated system data in line with company policies and audit standards.
- Performed root-cause analysis to understand why incorrect BP allocations occurred, and implemented preventive measures to reduce future errors.
- Designed and delivered training programs focused on business operations, communication, leadership, sales, and workplace skills.
- Assessed training needs, developed customized curricula, and created effective learning materials, presentations, and activities.
- Conducted group training sessions, workshops, and one-on-one coaching to enhance employee performance and professional development.
- Collected, organized, and validated data from multiple sources to ensure accuracy and reliability for reporting.
- Conducted a detailed analysis to identify trends, performance gaps, and actionable insights supporting business decision-making.
- Prepared daily, weekly, and monthly reports, including dashboards, MIS summaries, and KPI performance updates.
Education
Bachelor of Commerce - Business Accountancy
ULUBERIA COLLEGE
Uluberiya, India 04.2001 -
Skills
Team leadership
Timeline
Senior Associate
Linc
08.2024 - Current
Customer Service Associate
Startek Solution
06.2022 - 02.2024
Bachelor of Commerce - Business Accountancy
ULUBERIA COLLEGE
04.2001 -