Sagar Pravin Kapasi
Security Officer / Receptionist
Mumbai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Trustworthy and committed to honest interactions with supervisors, employees and customers. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced professional with a strong background in technology-related roles. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
21
21
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Security Officer / Receptionist
Arslan SRS India Private Limited
04.2024 - Current
- Supervised daily security operations to ensure safety and compliance.
- Conducted regular patrols to monitor premises and prevent unauthorized access.
- Trained new security staff on policies, procedures, and safety measures.
- Maintained detailed logs of daily activities and security events for review.
- Enforced access control measures for visitors and employees at entry points.
- Maintained records and logs of daily activities, including access control information, visitors and incidents.
- Scheduled guard shifts based on operational needs; monitored attendance records for accuracy.
- Created detailed reports summarizing security issues observed during inspections or patrols.
- Inspected doors, windows and gates regularly to ensure proper functioning; made repairs when necessary.
- Managed security operations of the facility, ensuring compliance with safety protocols and regulations.
- Conducted regular patrols of the premises to check for any signs of criminal activity or unauthorized personnel.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Security Officer / Receptionist
Orion Security Solution Pvt. Ltd.
11.2017 - 04.2024
- Patrolled designated areas on foot or by vehicle, conducting routine security checks and monitoring for suspicious activity.
- Monitored premises to ensure security and safety protocols were followed.
- Conducted regular patrols to identify potential security threats and hazards.
- Responded promptly to alarms and emergencies, ensuring swift resolution of incidents.
- Managed access control systems to regulate entry for staff and visitors.
- Provided detailed reports on daily activities and any unusual occurrences observed.
- Trained new security personnel on company policies and emergency procedures.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Assisted with crowd control during large events held at the facility.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Maintained high levels of alertness throughout shifts.
- Searched bags manually to identify prohibited items and contraband.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Monitored CCTV systems to ensure safety and security of premises.
- Proper Frisking or Pat Down search of vendors and support staff.
- Greeted and welcomed guests, providing exceptional customer service to ensure a positive experience for all visitors
- Maintained a clean, organized, and professional reception area, creating a welcoming environment
- Assisted with special events and projects, providing support and ensuring smooth execution
Security Head Guard
Krystal Integrated Services Pvt. Ltd.
02.2017 - 11.2017
- Supervised daily security operations to ensure safety and compliance.
- Conducted regular patrols to monitor premises and prevent unauthorized access.
- Trained new security staff on policies, procedures, and safety measures.
- Maintained detailed logs of daily activities and security events for review.
- Enforced access control measures for visitors and employees at entry points.
- Maintained records and logs of daily activities, including access control information, visitors and incidents.
- Scheduled guard shifts based on operational needs; monitored attendance records for accuracy.
- Created detailed reports summarizing security issues observed during inspections or patrols.
- Inspected doors, windows and gates regularly to ensure proper functioning; made repairs when necessary.
- Managed security operations of the facility, ensuring compliance with safety protocols and regulations.
- Conducted regular patrols of the premises to check for any signs of criminal activity or unauthorized personnel.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Customer Support
Dhirajlal Mohanlal & Co.
04.2011 - 02.2017
- Developed and maintained relationships with key customers to ensure satisfaction.
- BMC liasioning work.
- Mediator between customer and government official.
Sales Executive
Shah Nagardas Manji & Co. LLP
02.2009 - 02.2011
- Excellent grooming and a professional demeanor.
- Ability to work independently and as part of a team.
- Possess strong communication, and negotiation skills.
- Exceeding sales targets consistently, achieving monthly goals.
- Demonstrated exceptional product knowledge and ability to upsell products.
- Managed inventory, ensuring optimal stock levels and minimizing shrinkage.
- Maintained a clean and organized sales floor, creating a positive shopping experience for customers.
Salesman
ICICI Direct.com
05.2005 - 02.2006
- Pitching the product to the customer outside ATM's
- Achieved monthly goals
- Maintain a strong work ethic and a positive attitude in a fastpaced and challenging sales environment.
- Develop and implement sales training programs to enhance team knowledge and skills.
- Possess strong communication, interpersonal, and negotiation skills.
- Excellent grooming and a professional demeanor.
Education
Bachelor of Commerce -
Singhania University
08.2014
Higher Secondary Certificate (HSC) - undefined
B.E.S. College of Commerce
03.2006
Senior Secondary Certificate (SSC) -
Anandibai Damodar Kale Vidyalaya
Mumbai, India03.2004
Skills
Team player
Certification
Marlins English Language Test Udy Shipping Services Pvt. Ltd. 2016-09-09
COURSES
- Cabin Crew Kompass Aviation Jul 2006 - Oct 2006
- STCW 2010 OERC Academy Mar 2016 - Apr 2016
Interests
Listening to Music, Bike Riding, Playing Indoor and Outdoor Games and Photography
Timeline
Security Officer / Receptionist
Arslan SRS India Private Limited
04.2024 - Current
Security Officer / Receptionist
Orion Security Solution Pvt. Ltd.
11.2017 - 04.2024
Security Head Guard
Krystal Integrated Services Pvt. Ltd.
02.2017 - 11.2017
Customer Support
Dhirajlal Mohanlal & Co.
04.2011 - 02.2017
Sales Executive
Shah Nagardas Manji & Co. LLP
02.2009 - 02.2011
Salesman
ICICI Direct.com
05.2005 - 02.2006
Higher Secondary Certificate (HSC) - undefined
B.E.S. College of Commerce
Bachelor of Commerce -
Singhania University
Senior Secondary Certificate (SSC) -
Anandibai Damodar Kale Vidyalaya