Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

SAGAR R

Bangalore

Summary

Highly accomplished and results-driven professional with nearly 12 years of comprehensive experience specializing in, EFT processing leadership and automation implementation, end-to-end Project Management and Order-to-Cash (OTC) cycle optimization within global MNCs. Proven expertise in managing complex projects from scoping through deployment, driving revenue, enhancing process efficiency, and ensuring quality delivery. Deep functional knowledge across OTC, including collections, cash application, EFT processing leadership and automation implementation. Adept at stakeholder management, risk mitigation, team leadership, and driving continuous improvement, evidenced by submitting over 80 impactful ideas. Six Sigma Green Belt certified.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Order-to-Cash (OTC) & Operations

Accenture
12.2015 - Current
  • Led the end-to-end EFT process solution (overseeing field ticket creation, document validation, and ensuring timely, high-quality delivery via Open Invoice through effective team communication and stakeholder management.
  • Served as Quality Analyst for process teams, implementing standards and providing training inputs to minimize errors and meet quality targets.
  • Managed core OTC functions including accurate check/EFT posting and ensuring payments met contractual deadlines.
  • Identified and implemented process automation opportunities, including successful OCR data digitization, reducing errors and boosting productivity.
  • Achievement: Submitted over 80 ideas for process/solution improvements via we@Accenture.
  • Achievement: Received Encore Star of Business Award (2020, 2022, 2023).

Order Management Analyst (Global), Hardware and Software – Operations

Oracle
06.2013 - 12.2015
  • Managed global hardware order bookings (O2C process), validating order packages and ensuring adherence to Oracle policies.
  • Generated critical operational reports ensuring revenue recognition and customer satisfaction.
  • Acted as Divisional Process Owner for core team functional standardization projects.
  • Coordinated extensively with internal teams (Sales, Credit, Collections, AR) for seamless order processing.
  • Achievement: Received Best Employee Award (YAR/VAR) 3 times.

Education

Master of Business Administration (MBA) - Project Management & HR

Sikkim Manipal University
08.2018

Bachelor of Computer Applications (BCA) - undefined

Dayanand Sagar Institute
06.2013

Skills

  • Order-to-Cash (OTC)
  • End-to-End Process Management
  • EFT Processing Leadership
  • Field Ticket Management
  • Order Validation & Booking
  • Cash Application
  • Collections
  • Invoice Processing
  • Dashboard Creation & Reporting
  • Dispute Resolution
  • Process Improvement & Automation
  • Six Sigma (DMAIC)
  • Project Management
  • Full Project Lifecycle Management
  • Stakeholder Management & Reporting
  • Quality Assurance & Reviews
  • Leadership & Operations
  • People Management & Team Leadership
  • Training & Development
  • Onboarding & Mentoring
  • Quality Analysis & Management
  • IT Service Desk Operations
  • Active Directory
  • Process Standardization

Certification

  • Six Sigma Green Belt, Indian Statistical Institute
  • German Language Certified (1A, 1B), inlingua
  • Center for Innovation and Leadership (CIL)

Languages

English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
kannada
Bilingual or Proficient (C2)

Timeline

Order-to-Cash (OTC) & Operations

Accenture
12.2015 - Current

Order Management Analyst (Global), Hardware and Software – Operations

Oracle
06.2013 - 12.2015

Bachelor of Computer Applications (BCA) - undefined

Dayanand Sagar Institute

Master of Business Administration (MBA) - Project Management & HR

Sikkim Manipal University

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