Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Sagar Rajput

Package Consultant
Gurgaon

Summary

"Experienced IT Professional | Driving Innovation and Operational Excellence in CRM Solutions and Data Management"

Demonstrated success at IBM India Pvt. Ltd. in steering diverse teams towards crafting tailored Siebel CRM applications and optimizing data workflows using SQL and PL/SQL. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

Package Consultant

IBM India Pvt. Ltd.
Gurugram
02.2023 - Current
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
  • Safeguarded system stability by regularly monitoring and maintaining health of underlying infrastructure supporting Siebel applications.
  • Streamlined processes for increased efficiency with design and development of custom Siebel applications.
  • Managed team of 7 to deliver major module of integrated oil company that increased performance by 10%.
  • Proficient in Siebel CRM, specializing in Configuration, Integration, and VBC.
  • Developed complex SQL and PL/SQL queries for data extraction and manipulation.
  • Facilitated requirement gathering sessions, ensuring alignment between client needs and technical solutions.
  • Presented product demos to clients, showcasing system capabilities and customizations.
  • Implemented Inbound and Outbound Web Services for seamless data exchange between systems.
  • Designed and generated BIP (Business Intelligence Publisher) Reports for data analysis and reporting purposes.
  • Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions

Associate Consultant

Cubastion Consulting Pvt. Ltd.
Gurugram
09.2021 - 02.2023
  • Reduced downtime and increased productivity by providing timely technical support for Siebel users.
  • Led implementation of Inbound and Outbound Web Services to facilitate seamless data exchange between disparate systems.
  • Spearheaded Siebel CRM projects, focusing on Configuration, Integration, and VBC implementation.
  • Designed and generated dynamic BIP (Business Intelligence Publisher) Reports, enabling data-driven decision-making.
  • Played key role in streamlining existing processes, resulting in significant efficiency gains and operational improvements.
  • Helped team of 3 lead consultants optimize efficiency of current systems by conducting training sessions

Software Engineer

Eastern Software System Pvt. Ltd.
Noida
11.2020 - 08.2021
  • Maintained existing software systems by identifying and correcting software defects.
  • Developed scalable and maintainable code, ensuring long-term stability of software.
  • Developed efficient stored procedures for seamless data retrieval and manipulation, increasing application response time.
  • Optimized existing PLSQL routines using performance tuning techniques such as indexing, query optimization, and partitioning strategies.
  • Optimized database performance by implementing efficient SQL queries and PL/SQL procedures.
  • Gathered and documented business requirements to determine capabilities to be delivered.

Education

B.Tech - Computer Science & Engineering

Chandigarh Group Of Colleges
Landran, Mohali
08.2016 - 06.2020

XII - Non Medical

DAV Public School
Alampur, India
04.2015 - 04.2016

Skills

  • Siebel CRM: Configuration, Integration, VBC (Virtual Business Components)

  • SQL and PL/SQL: Query development, Stored procedures, Data manipulation

  • Inbound and Outbound Web Services: Implementation and integration

  • BIP (Business Intelligence Publisher) Reports: Design and generation

  • Software Development: Full lifecycle development, Testing, Debugging

  • Process Optimization: Streamlining existing processes for efficiency gains

  • Cross-functional Collaboration: Working effectively with diverse teams

Software

SQL

PLSQL

Oracle Siebel

Salesforce

MS Office

Python

C

Certification

SQL Intermediate

Timeline

Watson and Cloud Foundations (IBM)

03-2023

Machine Learning with Python - Level 1 (IBM)

03-2023

Package Consultant

IBM India Pvt. Ltd.
02.2023 - Current

Associate Consultant

Cubastion Consulting Pvt. Ltd.
09.2021 - 02.2023

Software Engineer

Eastern Software System Pvt. Ltd.
11.2020 - 08.2021

SQL Intermediate

09-2020

B.Tech - Computer Science & Engineering

Chandigarh Group Of Colleges
08.2016 - 06.2020

XII - Non Medical

DAV Public School
04.2015 - 04.2016
Sagar RajputPackage Consultant