Dynamic Custom Software Engineering Specialist with proven expertise at Accenture Solutions, proficient in MVC.NET and MS SQL Server. Orchestrated development of eight applications for AT&T, significantly enhancing user experience and system performance. Honored with ACE Award for outstanding performance, demonstrating exceptional leadership and problem-solving capabilities.
Developed ticketing tool for Microsoft client, enhancing BPO process efficiency.
Created independent module for master data management and file upload functionality.
Designed and implemented single and bulk ticket creation/modification pages.
Facilitated three workflow queues: Ticket, Task, and Training.
Supported defect resolution across multiple SDLC phases.
Utilized MVC 5.0, JQuery, SQL Server, and Web API technologies.
Achieved recognition as Star of the Month and earned two client recognition points.
I hereby declare that the information contained in these Curriculum Vitae is true to the best of my knowledge and belief.