Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Balasaheb Mane

Pune

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

BlueStone
Pune
09.2023 - Current
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Trained new employees on store policies, procedures and customer service standards.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.

Store Incharge

Fastrack By Titan
Pune
04.2017 - 08.2023
  • Managed inventory and supplies to ensure materials were available when needed.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed routine maintenance and repair.

Customer Relationship Officer

Fastrack By Titan
Aundh Pune
04.2014 - 03.2023
  • Followed up regularly with existing customers in order to assess their satisfaction levels.
  • Maintained detailed records of customer interactions, transactions, comments and complaints.
  • Prepared detailed sales reports to inform management of sales performance.
  • Generated leads from cold-calling prospective clients.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

B.com - Marketing

Modern Collage
Pune

Skills

  • Sales analysis
  • Inventory management
  • Employee training
  • Customer service
  • Team building
  • Performance evaluation

Accomplishments

  • Best performer of the year 2024
  • Sales and GMS top performer 2023
  • Impression winner from 2015 to 2019, Titan Co. Ltd

Languages

Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Certification

  • MS Office

Timeline

Assistant Store Manager

BlueStone
09.2023 - Current

Store Incharge

Fastrack By Titan
04.2017 - 08.2023

Customer Relationship Officer

Fastrack By Titan
04.2014 - 03.2023

B.com - Marketing

Modern Collage

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Balasaheb Mane