Balasaheb Mane
Pune
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
BlueStone
Pune
09.2023 - Current
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Trained new employees on store policies, procedures and customer service standards.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
Store Incharge
Fastrack By Titan
Pune
04.2017 - 08.2023
- Managed inventory and supplies to ensure materials were available when needed.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed routine maintenance and repair.
Customer Relationship Officer
Fastrack By Titan
Aundh Pune
04.2014 - 03.2023
- Followed up regularly with existing customers in order to assess their satisfaction levels.
- Maintained detailed records of customer interactions, transactions, comments and complaints.
- Prepared detailed sales reports to inform management of sales performance.
- Generated leads from cold-calling prospective clients.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
B.com - Marketing
Modern Collage
PuneSkills
- Sales analysis
- Inventory management
- Employee training
- Customer service
- Team building
- Performance evaluation
Accomplishments
- Best performer of the year 2024
- Sales and GMS top performer 2023
- Impression winner from 2015 to 2019, Titan Co. Ltd
Languages
Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Certification
- MS Office
Timeline
Assistant Store Manager
BlueStone
09.2023 - Current
Store Incharge
Fastrack By Titan
04.2017 - 08.2023
Customer Relationship Officer
Fastrack By Titan
04.2014 - 03.2023
B.com - Marketing
Modern Collage