Dynamic banking professional with extensive experience at Axis Bank, excelling in operations management and team leadership. Proven track record in enhancing productivity and maintaining zero-error processes. Skilled in strategic planning and compliance, adept at optimizing cash handling and customer service operations to drive financial growth.
following are the activities
• Adhering to RBI’s Rules and regulation while performing day to day operations
• Handling team of 10 sorters and getting work done by them on time.
• Finding out new techniques and strategies daily in order to maximize productivity of cash point
• Reporting fake notes to Currency Chest.
• Remitting cash to currency chest on stipulated time frame.
• Maintaining adequate stock of inventories which is required for smooth functioning of cash point.
• Grooming and Educating sorters on Ethical behavior which is essential required while handling sensitive area like “Cash “
• Getting periodic maintenance of machines done on time to avoid machine failure which might lead to hampering of productivity.
• Coordinating with various supporting teams daily in order to tally actual cash picked up by agency from customer in front of cash deposited by them to cash point.
• Reporting discrepancies to higher authority on day to day basis.
• Maintaining “Zero error “work process.
Maintaining “Cash retention ratio (CRL)“ which is stipulated by bank
Team leadership
Operations management
Strategic planning
Decision-making