Sagar Salve
Pune
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Customer Service Representative
Concentrix Services India Pvt Ltd
Pune
09.2015 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Applied effective time management techniques to meet tight deadlines.
- I have Answering customer questions about the company, products, or services
- I have Resolving customer complaints
- I am Handling returns and exchanges
- Keeping records of customer interactions
- Selling products and services
Billing Executive
Newaskar Logistic Pvt Ltd
Pune
05.2014 - 05.2015
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Education
Bachelor Of Accountancy - Economics
Noweosjee Wadia
Bandgarden Near Ruby Hall Hospital 03.2022 - Current
Ssc - Regular
Kendriya Vidyalaya No-2
Akash Nagar, Near Pune Airport 04.2008 - 03.2009
Hsc - Arts
Nowrosjee Wadia College
Band Garden Near Pune Ruby Hall Hospital 04.2011 - 05.2012
Skills
Complaint resolution
Certification
High number of customer satisfaction,in concentrix services india pvt ltd
Timeline
Bachelor Of Accountancy - Economics
Noweosjee Wadia
03.2022 - Current
High number of customer satisfaction,in concentrix services india pvt ltd
08-2018
Customer Service Representative
Concentrix Services India Pvt Ltd
09.2015 - Current
Billing Executive
Newaskar Logistic Pvt Ltd
05.2014 - 05.2015
Hsc - Arts
Nowrosjee Wadia College
04.2011 - 05.2012
Ssc - Regular
Kendriya Vidyalaya No-2
04.2008 - 03.2009
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