Sagar Shaw
Kolkata
Summary
Dedicated professional with a strong commitment to excellence in the Hospitality and Events industries. Proven track record in policy development, performance enhancement, and process optimization. Aiming to leverage expertise to drive business sustainability and growth in a dynamic organization. Seeking a challenging role that fosters personal and professional development.
Overview
6
6
years of professional experience
Work History
Sales & Operation Manager
Qrate Luxury LLP
Mumbai
01.2026 - Current
- Coordinated logistics for corporate events, ensuring smooth execution and guest satisfaction.
- Developed event timelines and schedules to meet project deadlines effectively.
- Collaborated with vendors to secure services and negotiate contracts effectively.
- Coordinated venue selection, layout design, and setup for events.
- Facilitated communication between clients and internal teams throughout event planning.
- Implemented feedback processes to enhance future event experiences for clients.
Event Executive
JW Marriott Kolkata
Kolkata
09.2024 - 11.2025
- Managed day-to-day operations, ensuring smooth functioning across departments.
- Supervised staff performance, driving team accountability, and service excellence.
- Conducted risk assessments to identify and mitigate operational challenges.
- Analyzed guest feedback to enhance service delivery and guest satisfaction.
- Monitored compliance with health and safety regulations to maintain a secure environment.
- Coordinated event logistics, ensuring the successful execution of large-scale functions.
- Developed and maintained relationships with clients to ensure customer satisfaction.
Food and Beverage Associate
Jio World Convention Center
Mumbai
06.2022 - 07.2024
- Ensured smooth execution of events through effective management of on-ground operations.
- Conducted regular checks on food and beverage stock to prevent shortages.
- Coordinated timely event setups, completing all arrangements effectively.
- Contributed to pre-opening facilities for NMACC and Jio World Plaza as a core team member.
- Played a pivotal role in planning Anant - Radhika's pre-wedding and wedding events.
Intern
Hard Rock Hotel Goa
Calangute
12.2020 - 03.2021
- Have worked in all four core departments.
- Got exposure to the insights of the hotel and to develop professionally.
- Marketed and coordinated banquet rooms for social events and business meetings.
On the Job Training
Hyatt regency Kolkata
Kolkata
11.2019 - 11.2019
- On-the-job trainee for the Food & Beverage department.
Education
Bachelor of Science - Hospitality Tourism and Event Management
International Institute of Hotel Management
Kolkata, India07.2022
Skills
- Menu development
- Staff supervision
- Team leadership
- Effective communication
- Event marketing
- Crisis management
- Health and safety service regulations
- Operations oversight
- To-go order preparation
- Guest relations management
- Event logistics
- Event planning
- Budgeting events
Accomplishments
Have handled successful operations and Food and Beverages set-up for huge events like NMACC Launch, Filmfare, Lakme Fashion Week, Femina Miss India, Mercedes Car Launch, 141st IOC session, 21st WCOCA 2022, Meta Creator's Day, Jio World Plaza launch and many more.
Planning Mega Mice, Live & Social event of the hotel.
Planning Mega Mice, Live & Social event of the hotel.
Languages
- English
- Hindi
- Bengali
Timeline
Sales & Operation Manager
Qrate Luxury LLP
01.2026 - Current
Event Executive
JW Marriott Kolkata
09.2024 - 11.2025
Food and Beverage Associate
Jio World Convention Center
06.2022 - 07.2024
Intern
Hard Rock Hotel Goa
12.2020 - 03.2021
On the Job Training
Hyatt regency Kolkata
11.2019 - 11.2019
Bachelor of Science - Hospitality Tourism and Event Management
International Institute of Hotel Management