Sagar Singhal
Delhi
Summary
Results-driven Sales Operations Specialist with solid experience in improving sales processes and supporting revenue growth. Demonstrated ability in developing effective sales strategies, analyzing market trends, and coordinating cross-functional teams. Strong communication skills for liaising between sales and other departments, ensuring smooth operation. Proven track record of enhancing operational efficiency, reducing costs, and optimizing team performance resulting in overall business improvement.
Overview
6
6
years of professional experience
Work History
Sales Operations Specialist
S&P Global
Gurgaon
01.2024 - Current
- Developed and maintained a comprehensive database of customer accounts and sales performance.
- Created and implemented process improvement initiatives to streamline sales operations.
- Provided analysis on the effectiveness of marketing campaigns, pricing models, and product offerings.
- Collaborated with other departments to develop strategies for improving customer experience.
- Managed the implementation of new technology tools for tracking customer orders and inventory levels.
Senior Contract Management Analyst
S&P Global (ex IHS Markit)
Gurgaon
01.2020 - 01.2024
- After 15 months, I got promoted to this role and started my journey towards learning about leadership.
- Assisted in the development and implementation of contract management policies and procedures.
- Participated in negotiations with vendors to obtain favorable terms and conditions on contracts.
- Advised senior management on best practices related to contracting processes and procedures.
- Tracked key performance indicators associated with contracted services or products.
- Developed contract templates and updated policies and procedures to maintain contracting consistency.
Contract Management Analyst
S&P Global
Gurgaon
01.2019 - 01.2020
- Work within strict SLA and make sure individual, as well as overall, SLA of team is in place.
- Work with senior management and stakeholders to devise, justify, and deliver solutions to address internal and external business challenges and optimize team operations.
- Queue handling: it involved the distribution of cases and contracts from the live queue to individuals in the most efficient manner possible.
Education
Bachelor of Business Administration - (BBA)
Maharaja Surajmal Institute
01.2019
12th Grade -
St Mary's Academy
Meerut01.2016
Skills
- Microsoft Office
- Observational skills
- Interpersonal skills
- Regulatory knowledge
- Contract Negotiation
- Creating Project Plans
- Adaptability and Flexibility
- Written Communication
- Task Prioritization
- Time management abilities
- Organizational Skills
- Process Improvement
- Workflow Optimization
- Strategic Planning
- Performance Metrics
- Goal Setting
- Team building
- Performance Management
Timeline
Sales Operations Specialist
S&P Global
01.2024 - Current
Senior Contract Management Analyst
S&P Global (ex IHS Markit)
01.2020 - 01.2024
Contract Management Analyst
S&P Global
01.2019 - 01.2020
Bachelor of Business Administration - (BBA)
Maharaja Surajmal Institute
12th Grade -
St Mary's Academy
Similar Profiles
SUSHANTH REDDY MyakaSUSHANTH REDDY Myaka
Senior Data Quality Researcher at S&P GlobalSenior Data Quality Researcher at S&P Global
Ismail MohammedIsmail Mohammed
Data Specialist at S&P GlobalData Specialist at S&P Global
Suraj ShettySuraj Shetty
Principal Analyst – Automotive | S&P Mobility at S&P GlobalPrincipal Analyst – Automotive | S&P Mobility at S&P Global
Komal Komal null
Research Associate II at S&P GlobalResearch Associate II at S&P Global
Dhruv UpadhyayDhruv Upadhyay
Application Engineer at Quadrafort TechnologiesApplication Engineer at Quadrafort Technologies