Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
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Sagar Somalwar

Sagar Somalwar

Nagpur

Summary

Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Forest Essentials India Pvt.Ltd
03.2025 - Current
  • Managing- As a team leader it's a responsibility to manage a team and build a healthy relationship between staff and a transference that will help to achieve the future goal and to be on the same path. Planning a development plan for every staff so that everyone learn and develop themselves for the next role.
  • Merchandising-Looking After the Visual merchandise that it's been placed with proper placement with more visibility so that the business will get upgraded and get the more sales & profit from it. And its also include the product merchandize that should be in a proper way to present in front of customer as it should be proper ironed with well coordinate with best fashion garments.
  • Business-Making Awareness between staff About the current and the future goals of the company. While distributing the monthly target and how to drive towards the goals that company has believe in us to achieve it. Analyzing the target Vs Achievement on weekly basics and guide team and motivate them to achieve the goals.
  • Inventory management-Looking Towards the stock inward and outward process so that the quantity doesn't miss out during the process of both which may take to excess and shortage process. Which can hamper the loss and prevention process of the store.
  • Guiding team to Maintaining the daily counting of ware house and sales floor so that its easily to maintain the SOH which may not lead to any Shrinkage and company not loss any profit.
  • Reporting- As per the deadline its my responsibility to delivery the present task at particular time so that it meet the company deadline. and meet the company SOP.
  • Customer service-Its the most Important part for the team leader to work on. In retail this is the only one tool from with which we will get the best of the best result in teams of sales, profit and target achievement. As a current profile its my Responsibility to guide my team and aligned them towards customer service by providing them proper training of customer service and making them aware about customer importance.
  • Led daily operations, ensuring compliance with company policies and procedures.
  • Trained and mentored team members to enhance customer service skills.

Team Leader

GAP (Reliance Pvt Ltd)
10.2022 - 03.2025
  • Led cross-functional teams to enhance productivity and streamline project workflows.
  • Implemented process improvements that reduced operational delays and increased team efficiency.
  • Developed training programs to mentor new employees in best practices and company policies.
  • Coordinated project timelines, ensuring alignment with organizational goals and client expectations.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Sales Advisor

Hennes & Mauritz
09.2019 - 10.2022
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Trained and mentored new sales representatives.
  • Responsible for Delivering a great customer experience that contribute to sales and profit.
  • By using product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns.

Sales Executive

Bestsellers (VERO MODA)
03.2016 - 02.2017
  • Achieved sales goals and service targets by attending customers and giving them proper service.

Fashion Consultant

Future lifestyle fashion limited
03.2013 - 03.2016
  • Achieving sales target and keeping section properly according to the SOP.
  • Meeting the daily target and attending customers.

Education

High School Diploma -

Delhi Board of Senior Secondary Education - Private (open)
05.2013

BBA - undefined

Open University

Skills

  • Communication skills Excellent
  • Problem analysis and problem solving Very Good
  • Operate MS-office Very Good
  • Passionate towards learning new things Excellent
  • Decision making Very Good
  • Staff education and training Good
  • Knowledgeable in System Good
  • Client Service Very Good
  • Problem-solving
  • Retail operations
  • Store organization
  • Time management
  • Team building and leadership

Certification

MS-CIT

Languages

English Very Good
Hindi Excellent

Hobbies and Interests

I Love to read books an learn new thing which will help to upgrade my knowledge, self confidence and my skills., Traveling means a new world for me as its makes me feel relax, thoughtful and more expandable.

Timeline

Assistant Store Manager

Forest Essentials India Pvt.Ltd
03.2025 - Current

Team Leader

GAP (Reliance Pvt Ltd)
10.2022 - 03.2025

Sales Advisor

Hennes & Mauritz
09.2019 - 10.2022

Sales Executive

Bestsellers (VERO MODA)
03.2016 - 02.2017

Fashion Consultant

Future lifestyle fashion limited
03.2013 - 03.2016

BBA - undefined

Open University

High School Diploma -

Delhi Board of Senior Secondary Education - Private (open)
Sagar Somalwar