SAGAR SRIVASTAVA
Lucknow
Summary
Highly-focused and ambitious Human Resources person bringin 4+ years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building.
Overview
7
7
years of professional experience
Work History
Executive Human Resource
Siddhivinayak Group (TANISHQ / CARATLANE / ADIDAS - Master Franchise)
Lucknow
05.2021 - Current
- Negotiated competitive salary packages to secure top talent while maintaining budgetary constraints
- Collaborated with store managers to identify specific hiring needs and develop targeted recruitment plans accordingly
- Streamlined HR processes by implementing efficient recruitment strategies and procedures, resulting in reduced time-to-fill rates
- Conducted thorough background checks and reference verifications, mitigating potential risks associated with hiring decisions
- Reduced employee turnover, conducting insightful exit interviews and providing recommendations for improvement to management
- Established a robust talent pipeline by continuously networking and maintaining relationships with potential candidates for future roles
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes
- Customized wording of job profiles, social media techniques, and website subscriptions
- Conducted performance reviews and provided feedback to managers on employee performance
- Created and delivered HR training sessions to staff, managers and executives
- Developed and implemented onboarding and orientation programs for new employees
- Assisted with writing job postings and job descriptions for boards
- Planning store visits & employee engagements on weekly basis
- Ensuring staff is satisfied , solving the staff grievances and managing the attrition rate
- Exercised leadership capabilities by successfully motivating and inspiring others.
ADMIN
SBI Life Insurance
Lucknow
01.2021 - 04.2021
- Managed & handled 65 branches of SBI life insurance all over Uttar Pradesh
- Developed and maintained good working relationships with vendors and contractors, resulting in improved customer service and satisfaction
- Negotiated contracts with vendors and suppliers, resulting in cost savings
- Created and implemented a system for tracking and monitoring project progress and milestones, resulting in timely completion of projects
- Coordinating with the branch sales support team for proper compliances of Labour Licenses , Shop and Establishment Licenses , Fire Licenses etc
- Coordinating with the Architect & Interior designers taking proper estimates for the renovations of the branches
- Reduced overhead costs through careful budget management and resource allocation.
Coordinator - HR & Training
ITC Hotels
Bengaluru
10.2018 - 09.2019
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed
- Managed audit timelines for successful completion, ensuring milestones were met and deadlines were adhered to
- Collaborated with department heads to develop strategic plans aligning with overall company objectives through training modules
- Coordinated cross-functional teams, resulting in seamless operation execution and enhanced outcomes
- Trained team members on new hotel services and products to support promotional efforts
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews
- Employee Engagements - Food festivals -monthly , WOW wednesday's - weekly , ITC quiz competitions - monthly , Fortune face of the day - daily.
OCER (Room Division)
Oberoi Trident BKC
Mumbai
07.2018 - 10.2018
- Awarded a KUDOS certificate within first month of joining among all new joiners
- Optimized inventory management systems to reduce waste while maintaining property standards
- Enhanced guest experiences by regularly updating amenities, facilities, and services based on customer feedback
- Managed daily hotel operations, ensuring smooth functioning and excellent customer service
- Collaborated with HR department in recruiting top talent for various positions within the hotel's operation team
- Implemented successful strategies to increase customer satisfaction.
Learning Specialist
Le Meridien
New Delhi
12.2016 - 03.2017
- 17 weeks industrial exposure
- 358 keys room inventory
- Worked effectively in fast-paced environments
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Paid attention to detail while completing assignments.
Education
POST GRADUATE DIPLOMA IN BUSINESS ADMINISTRATION SPECIALIZATION IN HUMAN RESOURCE - Human Resources Management
Symbiosis
PUNE11.2021
BSC IN HOSPITALITY & HOTEL -
IHM LUCKNOW
07.2018
Intermediate -
City Montessori School
03.2015
High School -
City Montessori School
03.2013
Skills
- Creativity
- Microsoft PowerPoint
- Decision Making
- Critical thinking and problem solving
- Ability to Work Under Pressure
- Fast Learner
- Ability to Multitask
- Leadership Skills
- Effective Time Management
- Computer Skills
- Microsoft Office
- Adaptability
- Multitasking Skills
- Excellent Communication Skills
- Collaboration & Teamwork
- Negotiation Skills
Personal Information
Title: HUMAN RESOURCE & TRAINING
Languages
- English
- Hindi
Timeline
Executive Human Resource
Siddhivinayak Group (TANISHQ / CARATLANE / ADIDAS - Master Franchise)
05.2021 - Current
ADMIN
SBI Life Insurance
01.2021 - 04.2021
Coordinator - HR & Training
ITC Hotels
10.2018 - 09.2019
OCER (Room Division)
Oberoi Trident BKC
07.2018 - 10.2018
Learning Specialist
Le Meridien
12.2016 - 03.2017
POST GRADUATE DIPLOMA IN BUSINESS ADMINISTRATION SPECIALIZATION IN HUMAN RESOURCE - Human Resources Management
Symbiosis
BSC IN HOSPITALITY & HOTEL -
IHM LUCKNOW
Intermediate -
City Montessori School
High School -
City Montessori School
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