Sagar Tandale
Pune
Summary
Targeting mid-level assignments in Sales & Service, Marketing / Business Areas of Expertise Development / Dealership Management with a reputed organization, preferably in Automobile industry
Worked with Drivex Mobilty Pvt Ltd as a Manager. Drivex is part of TVS Motor Company Preowned Business. Sales ,Service and Multi brand parts. Priorer its Part of TVS Motor Comapny with name of Vertical TVS Trumoto. I am working with this project since more than 4 Years, inTVS motor Company then shift or transfer to Drivex Mobility Pvt Ltd.
Former worked as Area Manager (West Zone) Franchisee in Mahindra First Choice Wheels Ltd. Former worked as Incredible Technologies Pvt Ltd (Credr. Com) as Territory Manager Franchisee Operations sales & service of two-wheeler. Former worked as Manager (Operation, Spare parts & Services) in Client Relationship Management CARCREW Technology Pvt Ltd. It’s TVS group of companies. Fleet Management, Spare parts and services of Multi brand’s car. 2 years worked with Kamal Motors Pvt. Ltd. Mumbai, as Service Adviser.
Overview
13
13
years of professional experience
Work History
Manager Spare Parts operation - Insurance Business
Autodukan.com (Pragun Services Private Limited)
Pune
10.2025 - Current
- Oversaw daily operations ensuring efficient service delivery to customers.
- Managed team performance, providing guidance and support to staff members.
- Collaborated with departments to align strategies and achieve business objectives.
- Resolved customer complaints, maintaining high standards of service quality.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Coordinated cross-departmental projects to ensure timely and successful completion.
Manager (Sales & Service )
Drivex Mobility Pvt Ltd (TVS Motor Company)
Pune
12.2022 - 09.2025
- Sales & Service and Multi brand parts of Two Wheelers.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- CRM
- PnL of Dealership.
- Dealer Network Development.
- SOP’s preparation. Activity preparedness before and after opening of dealer.
- Dealer manpower training on Products.
- BTL activates.
- Dealer service operation optimization & Competence Development planning for Service provider work force
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored and improved the existing dealership performance through DMS (Dealership Management System).
- Execute the schemes to increase warranty revenue.
- Implementing marketing initiatives to increase enquiries.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
Territory Manager-Service (POV Business)
TVS Motor Company LTD
Pune
03.2020 - 11.2022
- Technical Training Modules and Specification Development
- Dealer Network Development
- SOP’s preparation
- Activity preparedness before and after opening of dealer
- Dealer manpower training on Products
- BTL activates
- Dealer service operation optimization & Competence Development planning for Service provider work force Resolving customer’s vehicle issues and providing them satisfaction at dealership level also with TVSM
- Monitored and improved the existing dealership performance through DMS (Dealership Management System)
- Execute the schemes to increase warranty revenue
- Implementing marketing initiatives to increase enquiries.
- Resolved customer complaints promptly and professionally.
- Planned travel schedule for visiting stores within assigned territory on a regular basis.
- Collaborated with cross-functional teams such as marketing and finance to achieve organizational goals.
- Analyzed customer feedback surveys to improve customer satisfaction levels.
- Negotiated pricing, terms, and implementation dates.
Area Manager
Mahindra First Choice Wheels Ltd.
Pune
05.2019 - 03.2020
- Officially Looking exchange operation of Jawa Dealers against new vehicle of Jawa
- Franchise Development and operation of used two wheelers in west zone
- Generate Exchange business of used two-wheeler with FHD (First Hand Dealers) OEM Two-wheeler showrooms for inventory management of Franchise Monitoring sales operations of used two-wheeler franchise
- To work as part of a team & to work within guidelines given and to strict deadlines
- Maintain thorough and current product knowledge and distribute and keep technical information up-to-date, trying to keep improving training knowledge as wherever is required
- Store Management and bike disposal as requirements targets’ Resolving customer complaints on time and trying to achieve excellent customer care skills
- Analyzing product quality issue and making a report for same
- Warranty parts analysis and I am at the beginning stage of acceptance/rejection norms of same
Territory Manager
Incredible Technology Pvt Ltd. (Credr.com)
Pune
02.2018 - 05.2019
- Monitoring sales and service operations of used two-wheeler
- Maintaining customer relationships Setting and meeting sales targets to increase revenue
- Finding ways to ensure efficiency of sales operations
- Store Management and bike disposal as requirements
- Generate Exchange business of used two-wheeler with FHD (First Hand Dealers) OEM Two-wheeler showrooms
- Maintain business sales and service operations company showroom of used two-wheeler
- Keep tracking of inventory of used two-wheeler in company Franchise’s
- Dealer management and customer support
- Conduct the training Dealer for the product knowledge and development of sales business
- Conduct training in sales techniques and company products.
Operation Manager
Car crew Technology Pvt Ltd
Mumbai & Pune
03.2017 - 02.2018
Assistance Professor
Lokmanya Tilak College of Engineering
Mumbai
08.2014 - 03.2015
Service Adviser
Kamal Motors Pvt Ltd
Mumbai
07.2012 - 07.2014
Education
Bachelor of Engineering (Mechanical) -
Rajarambapu Institute of Technology
01.2012
12th -
Vidyamandier Jr. College
01.2007
10th -
Vidyamandier high-school
01.2005
Skills
- Team Building & Leadership
- Training
- Competitor Analysis
- Customer Relationship Management
- Soft Skills
- Sales & Marketing
- Business Development
- Windows XP (MS-CIT)
- Good Technical Knowledge
- Performance Management
- Operations Management
- Customer Relationship Management (CRM)
- Team Leadership
Personal Information
- Date of Birth: 07/07/90
- Gender: Male
- Marital Status: Married
Languages
- English
- Hindi
- Marathi
Training
- NEXUS TECHNOCRAFTS AUTOMATION AND SOLUTIONS PRIVATE LTD. PUNE
- TATA MOTORS LTD. PUNE - BS-III Engine
- TATA MOTORS LTD. PUNE - C.R.D.I. system
- TATA MOTORS LTD. PUNE - New range of aggregate. (Gear box, Rear axle, Differential, Air brake system.)
Accomplishments
- Best Performance of the year (Fy -2018-2019) award received in Credr.com.
- Best Performance of the year (FY-2023-2024) award received in Drivex Mobility Pvt Ltd.
Timeline
Manager Spare Parts operation - Insurance Business
Autodukan.com (Pragun Services Private Limited)
10.2025 - Current
Manager (Sales & Service )
Drivex Mobility Pvt Ltd (TVS Motor Company)
12.2022 - 09.2025
Territory Manager-Service (POV Business)
TVS Motor Company LTD
03.2020 - 11.2022
Area Manager
Mahindra First Choice Wheels Ltd.
05.2019 - 03.2020
Territory Manager
Incredible Technology Pvt Ltd. (Credr.com)
02.2018 - 05.2019
Operation Manager
Car crew Technology Pvt Ltd
03.2017 - 02.2018
Assistance Professor
Lokmanya Tilak College of Engineering
08.2014 - 03.2015
Service Adviser
Kamal Motors Pvt Ltd
07.2012 - 07.2014
Bachelor of Engineering (Mechanical) -
Rajarambapu Institute of Technology
12th -
Vidyamandier Jr. College
10th -
Vidyamandier high-school