Sagar Thanki
Porbandar
Summary
Accomplished Sales Manager with extensive experience in e-commerce, specialising in online sales growth and market expansion at NBC TRADING LTD. Skilled in leveraging platform management tools and e-commerce strategies to enhance customer experience and loyalty. Adept at leading teams to exceed sales targets through innovative solutions and robust customer relationship management. Proven ability to navigate market trends and operational challenges to drive business success. A results-oriented professional in sales management, recognised for high productivity and efficient task execution. Possesses strong skills in strategic planning, customer relationship management, and team leadership. Excels in communication, negotiation, and problem-solving to achieve sales targets and foster business growth.
Overview
11
11
years of professional experience
Work History
Sales Manager
NBC TRADING LTD
Canvey Island
09.2017 - Current
- E-commerce Strategy Development: Crafting and executing strategies to drive sales and enhance online presence.
- Platform Management: Proficient in Amazon Seller Central, eBay Seller Hub, and TikTok Shop platforms.
- Product Research & Sourcing: Identifying high-demand, profitable products and negotiating with suppliers.
- Inventory Management: Optimising stock levels with data-driven forecasting to prevent overstock and stockouts.
- Order Fulfillment: Efficiently managing order processing, shipping, and tracking to ensure timely delivery.
- Customer Service Excellence: Resolving customer inquiries and issues to maintain high satisfaction and loyalty.
- SEO & Product Listing: Creating optimised product listings with keyword-rich titles, compelling descriptions, and attractive imagery.
- Performance Analytics: Using data tools to monitor sales trends, analyse performance, and implement improvements.
- Advertising Campaign Management: Running targeted ad campaigns to increase visibility and conversions.
- Cross-Platform Integration: Ensuring seamless operations across multiple sales channels and marketplaces.
Sales Manager
Mantraraj Infotech Ltd
London
06.2014 - 08.2017
Education
Master of Science - Pharmacology
University of Bedfordshire
Luton02-2012
Bachelor of Science - Chemistry
Christ College
Rajkot06-2010
Skills
- Quickly identifying and resolving operational issues to maintain business continuity
- Prioritising tasks to efficiently handle diverse responsibilities single-handedly
- Ensuring accuracy in product listings, inventory, and order fulfilment processes
- Effective written and verbal communication with customers, and suppliers
- Staying updated with e-commerce trends and adapting to new platform changes
- E-commerce Strategy
- Platform Management (Amazon, eBay)
- SEO Optimization
- Data Analytics
- Inventory Forecasting
Languages
Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Over the past few years, I have single-handedly built a UK-based e-commerce company from zero to £1 million in annual sales. My expertise spans the entire e-commerce lifecycle, from order and inventory management to customer service and full account management on Amazon, eBay, Etsy and TikTok.
I am passionate about helping businesses thrive in the competitive e-commerce landscape. With a meticulous eye for detail and a results-driven approach, I ensure seamless operations and sustainable growth.
Timeline
Sales Manager
NBC TRADING LTD
09.2017 - Current
Sales Manager
Mantraraj Infotech Ltd
06.2014 - 08.2017
Master of Science - Pharmacology
University of Bedfordshire
Bachelor of Science - Chemistry
Christ College
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