Summary
Overview
Work History
Skills
Certification
Affiliations
Timeline
Generic
Sagar Vashistha

Sagar Vashistha

Summary

As an Engineering Leader at BlackRock's AI Labs, I bring a wealth of expertise in process automation and infrastructure management, focusing on advancing operational efficiency through cutting-edge technologies. With extensive experience in managing enterprise-grade RPA tools such as Blue Prism and ABBYY products, my role centers on streamlining complex business processes and ensuring robust technology infrastructure for the firm. Collaborating with global teams, I support automation initiatives that refine processes, mitigate risk, and drive innovation. My mission is to foster a culture of continuous improvement and operational excellence across the organization. By leveraging structured governance frameworks and facilitating business process reviews, I contribute to designing scalable, efficient workflows that align with BlackRock's strategic goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

VICE PRESIDENT 3 (PROCESS AUTOMATION COE)

BlackRock
Gurgaon
01.2025 - Current
  • Company Overview: Sagar Vashistha is part of the PACOE Team within AI Labs in the Innovation office. The group is responsible for automating sub optimal or manual business processes to create operational efficiency in the firm.
  • He leads the RPA development space globally and is also responsible to manage all PACOE 3rd party tools technology infrastructure which includes Blue Prism (RPA), Abby products (Flexicapture / Fine reader), and much more.
  • Sagar Vashistha is part of the PACOE Team within AI Labs in the Innovation office. The group is responsible for automating sub optimal or manual business processes to create operational efficiency in the firm.

VICE PRESIDENT 2 (PROCESS AUTOMATION COE)

BlackRock
Gurgaon
01.2024 - 01.2025
  • Owning, maintaining & developing solutions using few of the cutting edge automation & low code tools such as Blue Prism RPA, Abbyy Flexi Capture (OCR), Abbyy Fine Reader, Unqork
  • Administering end-to-end automation projects and saved time Mitigates risk associated with the manual process
  • Driving process automation initiatives and highly focused on process refinement and standardization
  • Facilitating Business Process Review (BPR) workshops for existing process awareness and designing new/ improved processes before automation

VICE PRESIDENT 1 (PACOE) PROCESS AUTOMATION CENTRE OF EXCELLENCE

BlackRock
Gurugram
12.2022 - 01.2024
  • Role Impact Global - Process Automation Center of Excellence (PACOE) Manager with global responsibilities to run seamless production operations for automation
  • Running Prod-Ops for automation in alignment with the companywide imperative of a Centralized production team for the Digital workforce
  • Developed business workflows for process mining and discovery and found potential opportunities to accelerate process automation using a robust governance framework
  • Managed a highly motivated team of RPA developers, Process controllers for enterprise-grade production systems on which critical business functions depend
  • Accountable for ensuring compliance of operational runbooks, policies, procedures, and standards around change, release management and all regulatory and Information security requirements ensuring in-motion data integrity and protection
  • Governance of the Robotic Operating Model concerning to firm's Digital transformation journey, strategic or tactical internal and external partnerships to enable innovation, scale and speed
  • Manager Business analysis, and liaison between business, technology, information security, and Application or Data owner teams to build automated solutions, ensure business continuity, and mitigate newer risks that automation may introduce

VICE PRESIDENT 1 (DATA OPERATIONS ENGINEERING)

BlackRock
Gurugram
11.2021 - 11.2022
  • Member of Data Ops Engineering function and is looking after the entire Infrastructure element for Automation for PACOE (Process Automation Centre of Excellence) based out of Gurugram, India
  • Role Impact Global - Process Automation Center of Excellence with global responsibilities to run seamless production operations for automation
  • Has assisted the global head of CoE (Centre of Excellence) to manage the digital transformation agenda at an enterprise level by engaging, cutting- edge Automation & Cognitive technologies and collaboration between the Automation CoE with the rest of the Business Units and vendors partners
  • Facilitating projects impacting millions of $ savings for the firm as part of a multi-year automation strategy achieved through Robotic Process Automation and complementing technologies
  • Owner of Applications e.g., RPA, Amelia, Eigen, Flexi capture, Xceptor etc
  • Also manages the Upgrade and Migrations of all the above applications end to end

TECHNICAL MANAGER

IQVIA
Noida
05.2017 - 10.2021
  • Technical Consultant (Client Projects) Monthly DC outage tasks
  • Application configuration based on 3 tier architecture Comfortable with unix/linux platform (managing RSA)
  • Database basic administration for application configuration (SQL Administration)
  • Effective coordination with stakeholders-other teams in the event of P1 outage
  • Data Center operation tasks
  • Client on-boarding with respect to Infrastructure such as VM, Citrix, servers
  • Patching, Configuration, Release Management
  • Task automation using MS powershell scripting
  • Capacity planning
  • Citrix 7.6 managing & administration, VMware administration
  • Tools Exposure: SPLUNK as SIEM, Logrhythm as SIEM, Knowledge on email transmission protocol (SMTP & Socket Labs) SSL certificate upgradation, Dell iDRAC configuration, APM by manage engine for monitoring alerts, Argus by Oracle: Configuration is based on 3-tier application architecture, Application servers certificate upgrades from vendor i.e Go Daddy

SENIOR ENGINEER

Sungard Availability Services
Noida
11.2016 - 05.2017
  • Maintaining the WAR site
  • Maintaining all the network equipment's
  • Managing incident, problem, change, vendor management
  • Carried out multiple tests @ WAR site for different scenarios
  • Citrix 7.6 managing And administration, Netscaler basics
  • Asset & Patch management
  • Configuring failover on 2012 R2, setting up clusters

SENIOR ANALYST

BlackRock
Gurgaon
08.2014 - 08.2016
  • End user infrastructure implementation MDM (blackberry, Mobile Iron)
  • Handled incident management/problem management/project management/ capacity planning/change management
  • VM migration from one Data Center to another-migrated existing VM's to DEL POD from NDH POD (Duration: 3 Months (Oct 2014-Dec 2014))
  • Creating the live infrastructure of virtualization for over 1000 users - This involved creating new VM's, deploying image (win 7) to 415 Dell OptiPlex 3020 (Duration: 4 months (Jan 2015 April 2015))
  • Deploying CUVA for over 1000 Machines - This involved deployment of a video solution (cisco unified video advantage), which was done by upgrading VDA agent of the virtual machines and also creating the dedicated SCCM group (Duration: Till Present (May 2015-Jun 2016))

SENIOR ASSOCIATE

IGATE
08.2013 - 08.2014
  • End-user support (incident, problem, change & vendor management)
  • Solution creation and documentation
  • Active directory management (user/group creation, modification, GPO etc.)
  • Collecting the inputs from all concerned teams to periodically update the ticketing tool
  • To follow-up with all stakeholders via phone and mail till fixing of any Incident or change management
  • Server migration in VMware

SENIOR TECHNICAL SUPPORT ENGINEER

Convergys
Gurgaon
10.2012 - 08.2013
  • Software distribution and image (OS) management via SCCM
  • Incident, change, vendor & problem management
  • OS Migration from Win XP to Win 7
  • Collecting the inputs from all concerned teams to periodically update the Ticketing tool
  • To follow-up with all stakeholders via phone and mail till fixing of any Incident or change management.

Skills

✔️ Global Technology Support
✔️ Intelligent Automation Leadership
✔️ Project Management
✔️ Global End User Support
✔️ IT Strategy Formulation & Implementation
✔️ Global IT Operations Management
✔️ Business Partnering
✔️ IT Infrastructure Management
✔️ IT Service Management
✔️ Information Security
✔️ Cyber Monitoring & DR Management
✔️ Infrastructure Support
✔️ 24x7 Production Support
✔️ Business Development & Continuity
✔️ Creativity & Innovation
✔️ Process Automation Governance
✔️ Data Engineering Operations
✔️ Framework Development
✔️ Risk Management & Compliance
✔️ Cost Optimization & Operational Excellence
✔️ Monitoring & Reporting
✔️ Sourcing & Vendor Management
✔️ Stakeholder Management

Certification

  • ITIL Foundation Level
  • IT Security Foundations: Core Concepts
  • Humble Leadership: The Power of Relationships, Openness, and Trust (Get Abstract Summary)
  • Leading in Crisis
  • CISM Cert Prep: The Basics

Affiliations

  • Badminton
  • Marathon running
  • Travel and music
  • Semi Pro Cyclist

Timeline

VICE PRESIDENT 3 (PROCESS AUTOMATION COE)

BlackRock
01.2025 - Current

VICE PRESIDENT 2 (PROCESS AUTOMATION COE)

BlackRock
01.2024 - 01.2025

VICE PRESIDENT 1 (PACOE) PROCESS AUTOMATION CENTRE OF EXCELLENCE

BlackRock
12.2022 - 01.2024

VICE PRESIDENT 1 (DATA OPERATIONS ENGINEERING)

BlackRock
11.2021 - 11.2022

TECHNICAL MANAGER

IQVIA
05.2017 - 10.2021

SENIOR ENGINEER

Sungard Availability Services
11.2016 - 05.2017

SENIOR ANALYST

BlackRock
08.2014 - 08.2016

SENIOR ASSOCIATE

IGATE
08.2013 - 08.2014

SENIOR TECHNICAL SUPPORT ENGINEER

Convergys
10.2012 - 08.2013

Similar Profiles

CREATE PROFILE
Sagar Vashistha