Summary
Overview
Work History
Education
Skills
Projects
Accomplishments
Hobbies and Interests
Languages
Timeline
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Sagar Vijay Panchal

Mumbai

Summary

To leverage my extensive experience in network and security operations within a dynamic and forward-thinking organization. I aim to contribute to the development and protection of enterprise infrastructure by applying advanced technical and analytical skills, staying current with emerging technologies, and delivering strategic solutions that enhance system performance, security, and reliability.

Overview

8
8
years of professional experience

Work History

NTT Global Networks

Senior Security Engineer (SOC)
07.2023 - Current
  • Troubleshoot, analyze, and resolve complex network and performance issues across multi-vendor and multi-customer environments.
  • Act as Subject Matter Expert (SME) for two key customers, participating in daily/weekly calls to understand issues, manage SOC tickets, and communicate next steps.
  • Prepare monthly and quarterly performance reports and presentations for customer review.
  • Address vulnerabilities across various network and security devices by applying necessary code upgrades or implementing effective workarounds to ensure system integrity and compliance.
  • Handle escalated tickets and support advanced network and security services.
  • Conduct weekly health checks to ensure optimal performance of SOC devices, including pre- and post-change validations.
  • Implement major and minor changes as per SOC procedures and customer requests.
  • Collaborate on customer projects involving new deployments and infrastructure enhancements.
  • Technical Skills & Tools: Firewalls & Security Appliances: Juniper SRX, MX | Palo Alto | Fortinet | Cisco ASA; Network Access Control & VPN: Aruba ClearPass | Aruba SD-WAN | Ivanti SSL VPN | Ivanti NAC | GlobalProtect; Load Balancing & Traffic Management: F5 Load Balancer | Citrix GSLB; VPN Technologies: IPSec VPN; Management Platforms: Panorama

Kotak Securities LTD.

Manager - Network Infrastructure and security Engineer
Mumbai
01.2021 - 07.2023
  • Managed MX-series, SRX-series, and EX-series Juniper routers and switches.
  • Configured switches, routers, Juniper SRX, Palo Alto firewalls, Radware LB, and Pulse Secure NAC devices.
  • Troubleshot various network security and cloud security issues related to AWS.
  • Negotiated with vendors for MPLS/P2P link connectivity and IT branch rollouts.
  • Provided audit data to internal and external IT auditors and security teams.
  • Coordinated with DC, ISP, Cloud Team, and IT APPS team to resolve issues promptly.
  • Maintained applications for monitoring, managing, and gathering traffic statistics as needed.
  • Monitored link utilization and analyzed traffic for bandwidth constraints while coordinating with ISPs for upgrades.

Tech Mahindra Limited

Data and Security Engineer – L1
Mumbai
12.2019 - 01.2021
  • Troubleshot complex customer network issues to restore services efficiently.
  • Worked with routing protocols including BGP, EIGRP, OSPF, and static routing.
  • Resolved problems related to Load Balancer (F5), Firewall (Palo Alto), CE Routers, and Switches
  • Handled switching protocols such as VLAN, trunking, Dot1x, port channel, and STP.
  • Implemented new RFCs on load balancers and network devices while analyzing logs via Splunk.
  • Coordinated with vendors (Palo Alto, F5, Cisco) and ISPs (Verizon, Qwest, BT) during outages.
  • Managed cross-functional collaboration to address internal and customer issues.
  • Maintained customer communication throughout ticket resolution and escalated issues as necessary.

Reliance Jio Infocomm Limited

Enterprise Service Delivery Engineer
Mumbai
09.2017 - 12.2019
  • Analyzed and troubleshot network issues, collaborating with site technicians and Network Operations Centre.
  • Managed tracking of problems through resolution and escalated issues to relevant stakeholders as needed.
  • Executed troubleshooting, testing, and maintenance for LAN and WAN networks effectively.
  • Utilized routing protocols including EIGRP, BGP, RIPv2, OSPF, and switching protocols such as VLAN, Trunking, and STP.
  • Monitored and maintained 100+ leased lines and over 60 point-to-point MPLs links.
  • Applied knowledge of IPsec, VPN, GRE, NAT/PAT across various platforms.
  • Conducted weekly meetings and presented technical information to groups.
  • Served as SPOC for service provider during link failures and addressed network issues at customer end.

Education

Bachelor of Engineering -

Universal college of engineering
01.2017

H.S.C -

Nirmala college of science
01.2013

S.S.C -

ST. Thomas high school
01.2011

Skills

  • Palo alto
  • Panorama
  • Juniper MX/EX
  • Fortinet
  • FortiManager
  • FortiAnalyzer
  • SSL VPN ( Ivanti / Global protect / ASA )
  • Aruba ClearPass CPPM
  • Ivanti NAC
  • F5 Load Balancer
  • Citrix GSLB
  • IPSec VPN
  • Panorama
  • Microsoft Office
  • AWS
  • SDN

Projects

Reliance Jio

Client – Netmagic IT Services Pvt Ltd (Dec’2018 – Mar’2019)

  • Delivered Internet Leased Line (ILL) and Point-to-Point MPLS links as part of enterprise connectivity solutions.
  • Configured network devices in alignment with detailed Network Implementation Plans, ensuring seamless integration and performance.
  • Provisioned and monitored 5G connectivity for customers, maintaining daily oversight until successful delivery and stabilization
  • Successfully delivered and commissioned two customer sites in Mumbai, ensuring timely deployment and operational readiness.

Kotak securities LTD.

Branch Rollouts – PAN India (March 2022 – December 2022)

  • Led the rollout of 31 new branches across India to support daily business operations, ensuring timely delivery within business-defined timelines.
  • Coordinated with vendors for network device and rack installations, ensuring infrastructure readiness at each site
  • Managed configuration tasks, including configuration backups, version control, and device upgrades to maintain operational consistency.
  • Conducted commercial negotiations with ISPs for MPLS and Point-to-Point link connectivity, optimizing cost and service quality.
  • Oversaw end-to-end deployment, ensuring each branch was successfully commissioned and integrated into the enterprise network.

Juniper SSG to SRX-320 Migration (April 2021 – July 2021)

  • Led the migration of legacy Juniper SSG routers to Juniper SRX-320 devices due to end-of-support and AMC limitations.
  • Analyzed existing configuration patterns and adapted them for the SRX platform, ensuring compatibility and performance
  • Conducted testing in a live production environment to validate configurations and minimize downtime.
  • Successfully migrated 21 routers, ensuring seamless transition and improved network reliability.

Accomplishments

  • Achieved Recognition award for best performance in month of Jan'18.
  • Achieved best performance award for the year 2017-18.
  • Received Kotak IT champion award in year 2022-23.

Hobbies and Interests

  • Playing cricket
  • Trekking
  • Travelling and photography

Languages

  • English
  • Hindi
  • Marathi
  • Gujarati

Timeline

NTT Global Networks

Senior Security Engineer (SOC)
07.2023 - Current

Kotak Securities LTD.

Manager - Network Infrastructure and security Engineer
01.2021 - 07.2023

Tech Mahindra Limited

Data and Security Engineer – L1
12.2019 - 01.2021

Reliance Jio Infocomm Limited

Enterprise Service Delivery Engineer
09.2017 - 12.2019

Bachelor of Engineering -

Universal college of engineering

H.S.C -

Nirmala college of science

S.S.C -

ST. Thomas high school

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Sagar Vijay Panchal