Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sagar Vishnoi

Sagar Vishnoi

JDM (JBA Development Manager) - Enterprise
Dehradun

Summary

Dynamic professional with extensive experience in B2B sales and team management at Reliance Jio Infocomm. Proven track record in revenue generation . Skilled in coaching and mentoring, driving team productivity, and executing strategic business development initiatives.

Overview

16
16
years of professional experience
1
1
Certification
2
2
Languages

Work History

JBA Development Manager - Enterprise

Reliance Jio Infocomm
06.2021 - Current
  • Lead the team of Enterprise Direct Sales and the Merchant Team for Uttarakhand Circle.
  • Identify, qualify, and generate new B2B sales opportunities through proactive outreach methods such as cold calling, and managing the full sales cycle from initial prospecting and lead qualification to proposal development, negotiation, and deal closure.
  • Achieve team productivity and participation as per the norms.
  • Spearhead large deals personally, along with the team member.
  • Ensure self and team compliance with company policies and processes.
  • Drive small and medium enterprise business, along with the team.
  • Obtain permission for network rollout and sales.
  • Achieve revenue, order booking, and acquisition targets along with the team.
  • Achieve team productivity and participation, as per norms.
  • Building and customer-level opportunity mapping, and sales planning.
  • Continuously 5 Lac revenue from merchant business from small ticket OBV product - (broadband and air fiber).
  • Majorly Focused Product - Leased Line, MPLS, Cloud, COCP, IOIP, Enterprise Broadband, IOT.


Store Manager

V5 Global Services Private Limited for Bharti Airtel
06.2017 - 02.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Lead the team of five CROs.
  • Identify, qualify, and generate new B2B and B2C sales opportunities through proactive outreach methods, such as cold calling.
  • Convert walk-in customers into sales through product knowledge and sales techniques.
  • Manage store expenses to ensure cost-effectiveness and profitability.
  • Ensure adherence to all Standard Operating Procedures (SOPs) and company guidelines.
  • Provide performance feedback, conduct training, and ensure staff development on best practices.
  • Increased the monthly billing from 300,000 monthly to 3,000,000 monthly.


FTA Spoke Manager

Bharti Airtel Ltd.
10.2012 - 05.2017
  • Coordinate with 16 prepaid distributors and 5 Airtel stores for document legality for customer activation.
  • Lead 15 team members of document agency NSB BPO for smooth function for the activation process of prepaid and postpaid customers.
  • Coordinate with TSMs and ZSMs.
  • Tracking Activation Forms from Distributor to Spole Location for SIM activation with in TAT.

MIS Report Manger

Communication Solution
09.2011 - 10.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Create Various Reports link Roaster , Time & Schedule Report

HR Associate

Serco BPO
03.2011 - 12.2011
  • Led initiatives focused on diversity and inclusion, promoting an equitable working environment for all employees.
  • Managed employee relations issues, fostering a harmonious and inclusive workplace culture.
  • Collaborated closely with senior leadership on succession planning initiatives aimed at preparing the workforce for future challenges.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.

Team Leader

Nsb Bpo Solutions
02.2010 - 12.2010
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Education

Master of Computer Applications -

Uttarakhand Technical University
Dehradun
04.2001 -

Bachelor of Computer Applications -

MCRP University
Dehradun
04.2001 -

Skills

Team Management

Revenue generation & Management

B2B Sales & Key Account Management

Business Development &Sales

New employee training

Supply coordination

Analytical mindset

Program planning

Performance monitoring

Business analysis

Coaching and mentoring

Employee relations

Certification

NSDC- Centum Learning

Timeline

JBA Development Manager - Enterprise

Reliance Jio Infocomm
06.2021 - Current

NSDC- Centum Learning

05-2018

Store Manager

V5 Global Services Private Limited for Bharti Airtel
06.2017 - 02.2021

FTA Spoke Manager

Bharti Airtel Ltd.
10.2012 - 05.2017

MIS Report Manger

Communication Solution
09.2011 - 10.2012

HR Associate

Serco BPO
03.2011 - 12.2011

Team Leader

Nsb Bpo Solutions
02.2010 - 12.2010

Master of Computer Applications -

Uttarakhand Technical University
04.2001 -

Bachelor of Computer Applications -

MCRP University
04.2001 -
Sagar VishnoiJDM (JBA Development Manager) - Enterprise