Sagar Damodar Gholap
Shree Ambica Apts,Navi Mumbai
Summary
Organized individual with extensive decision making and task prioritization talents. A confident Import Coordinator ensuring that all government agency regulations are followed. Enthusiastic professional knowledgeable in shipment categorization. Background includes maintaining full compliance of shipping operations and standards. Competent in providing clients expert advice on freight options and recommending optimal solutions. Enthusiastic import coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of pricing and customer service .Motivated to learn, grow and excel in Logistics Industry.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Deputy Manager - India Import Sales (Commercial)
ZIM INTEGRATED SHIPPING SERVICES INDIA PRIVATE LTD
02.2024 - Current
- Responsible for procurement and logistics process for imports.
- Search and analyze of new import manufacturers & customers.
- Managed major customer replenishment programs which involved analyzing the customers sales trends and inventory levels in order to maintain their replenishment inventory level by size & quantity sufficient to meet re-orders.
- Executing purchasing contracts with overseas office all around the world.
- Established and applied import policies and procedures to ensure company profits increase.
- Expanded product sales with overseas office by establishing and maintain new sales contacts.
Assistant Manager - Pricing (Imports)
TRANSWORLD INTEGRATED LOGISTEK PRIVATE LIMITED
3 2022 - 02.2024
- Established and delivered PAN India pricing for Imports.
- Managed weekly/monthly rate for all ocean contracts.
- Developing & establishing new global agents/partners for making price sharp & competitive.
- Generated repeat business through giving exceptional appraisement and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management and competitive pricing strategies.
- Developing and implementing pricing strategies that enhance profitability.
- Analyzing price change requests from sales team by evaluating margin impact, potential volume and competitor price levels.
- Developing pricing proposals for new products and services.
- Tracking market trends and keeping up to date on price set by competitors.
- Developed strategy to increase sales and drive profits.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
TEAM LEADER LOGISTICS PVT LTD
02.2021 - 03.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Provide guidance, direction and evaluation of work of the associates, provide regular feedback on staff performance
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Assist in the management of work through efficient utilization of staff
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Import Coordinator/Pricing Associate
EMU LINES PVT LTD
01.2018 - 01.2021
- Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
- Coordinated company product shipments and international transactions to eliminate freight delays.
- Coordinated and negotiated contracts to facilitate freight movements.
- Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
- Supported import metrics around import functions and drove continuous performance improvements.
- Coordinated shipments of product from country of origin to final destination by land transport.
- Developed tracking reports, which alleviated customer calls and boosted time savings.
- Obtained quotes from several shipping companies and selected new organization, resulting in cost savings.
- Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
- Coordinated scheduling and booking of weekly transportations.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
Logistics Coordinator
SYNERGY GLOBAL LOGISTICS PVT LTD
12.2015 - 01.2018
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments.
- Reported customer feedback to management, including any signs of customer dissatisfaction.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Tracked orders and notified customers of status or potential delays.
- Generated all documentation and information required for customer shipments.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
- Developed and deployed strategies to save time and expenses associated with goods movements.
Education
MBA - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
INTERNATIONAL BUSINESS OF MANAGEMENT STUDIES
MUMBAI 01.2023 - Current
BBA - Business Administration And Management
ALAGAPPA UNIVERSITY
TAMIL NADU 06.2013 - 03.2015
H.S.C - SCIENCE
S.S. HIGH SCHOOL AND JUNIOR COLLEGE
MUMBAI 06.2010 - 03.2012
S.S.C MUMBAI - SCIENCE
S.S. HIGH SCHOOL AND JUNIOR COLLEGE
MUMBAI 06.2007 - 03.2008
Skills
Organisational and Planning Skills
Teamwork, Tact and Good Interpersonal Skills
Flexibility and the ability to adapt to changing circumstances
Problem-solving ability, particularly when working under pressure
Accuracy and attention to detail
Sound industry knowledge
Certification
DIPLOMA IN EXPORT & IMPORT : EXIM PLACEMENTS PVT LTD
Timeline
Deputy Manager - India Import Sales (Commercial)
ZIM INTEGRATED SHIPPING SERVICES INDIA PRIVATE LTD
02.2024 - Current
MBA - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
INTERNATIONAL BUSINESS OF MANAGEMENT STUDIES
01.2023 - Current
Assistant Manager
TEAM LEADER LOGISTICS PVT LTD
02.2021 - 03.2022
Import Coordinator/Pricing Associate
EMU LINES PVT LTD
01.2018 - 01.2021
Logistics Coordinator
SYNERGY GLOBAL LOGISTICS PVT LTD
12.2015 - 01.2018
BBA - Business Administration And Management
ALAGAPPA UNIVERSITY
06.2013 - 03.2015
H.S.C - SCIENCE
S.S. HIGH SCHOOL AND JUNIOR COLLEGE
06.2010 - 03.2012
S.S.C MUMBAI - SCIENCE
S.S. HIGH SCHOOL AND JUNIOR COLLEGE
06.2007 - 03.2008
Assistant Manager - Pricing (Imports)
TRANSWORLD INTEGRATED LOGISTEK PRIVATE LIMITED
3 2022 - 02.2024