Sagar Jaiswal
Summary
Innovation-driven technology leader, author with deep business acumen and 10 years of global experience leading delivery, strategy, and digital transformation across BFS domains; SME in Core Banking, Open Banking, Remittance/Payments, SWIFT and allied areas. Proven success in managing teams with 50+ leads, delivering $60M+ in revenue growth, and driving modernization initiatives in India, EU, and Africa. Published case study in OBHR area on "Aligning Recruitment and Culture.". Hired into Mphasis via Emerging Leadership Program (ELP), Mphasis' flagship leadership program for grooming and building the emerging leaders within multiple businesses, with direct oversight from the Vertical Leadership Team & ELP office. Now seeking to leverage this experience in a technology leadership role within BFS or digital platforms.
Overview
11
11
years of professional experience
Work History
Manager: Emerging Leadership:
Mphasis
06.2023 - Current
- Presales & Go-To-Market Strategy: Led high-impact GTM and presales strategies for 15+ global BFSI captives, engineering AI-powered solutioning and proof-of-concepts (PoCs) that accelerated client time-to-value and drove market penetration. Serving as SPOC for EU wide pipeline.
- Financial Engineering & Pipeline Management: Managed a $430M pipeline, capturing $60M in pursuit wins and generating $5M in net-new Total Contract Value (TCV) through proactive business development workshops, multi-year MSAs, RFIs, and strategic RFP responses.
- Large-Scale Program Delivery & Operations: Oversaw operational delivery excellence, risk management, ramp up plan and resource allocation for a 2000+ headcount cross-functional team across India and Europe, spanning complex domains like Capital Markets, Lending, and Reconciliation.
- Executive Performance Management: Maintained full accountability for Europe-wide delivery reporting, orchestrating Quarterly Business Reviews (QBRs) and designing strategic account plans based on rigorous data analysis of CSAT, NPS, and growth trends.
- Legacy Modernization & Product Strategy: Conducted extensive market evaluation and feature comparison matrices of Commercial Off-The-Shelf (COTS) banking products to architect, de-risk, and execute complex legacy modernization and cloud transformation strategies.
- Ecosystem Innovation & Co-Creation: Established a dedicated European Innovation Lab to foster agile co-creation with fintech startups and vendor partners, establishing a dedicated Offshore Development Center (ODC) for a tier-1 Swiss banking institution.
- AI Productization & Competitive Intelligence: Analyzed global GenAI use cases to shape corporate AI product portfolios, successfully mapping proprietary AI platforms to specific client pain points to optimize cross-selling ecosystems.
- Acted as the region-wide Knowledge Management SPOC; established robust documentation architecture via Confluence and SharePoint, deployed an internal Copilot GenAI bot, and spearheaded cross-organizational AI upskilling initiatives.
- Thought Leadership & Domain Publishing: Published authoritative domain articles and strategic white papers on Wealth Management and Cryptocurrency ecosystems, establishing industry benchmarks that now drive internal training repositories and client-facing onboarding frameworks.
Product Consultant:
TCS-BaNCS: Deputed to First National Bank
10.2015 - 03.2022
- Acted as Product Owner to drive the end-to-end product lifecycle from ideation to launch for critical financial infrastructure, including payment rails (NAPS, NIPS), Identity & Access Management (IAM / Multi-Factored Authentication), and a greenfield Bulk Payments (1:N, N:N) product.
- Formulated product roadmaps and translated high-level Business Requirement Documents (BRDs) into functional wireframes, High-Level Designs (HLD), and Low-Level Designs (LLD), effectively bridge-built between business stakeholders and technical offshore engineering teams.
- Spearheaded a major regulatory compliance initiative by analyzing and implementing complex SWIFT standards (ISO 15022, UETR, GPI), ensuring seamless cross-border data structures and mitigating operational compliance risks.
- Orchestrated the conceptualization and functional requirements gathering for a pioneer, blockchain-based internal network to facilitate SWIFT-analogous cross-border and on-us international bank transfers.
- Directed product delivery for localized Balance of Payments (BoP) systems across 3 diverse African markets, aligning regional compliance regulations with core system functionality.
- Deputed to Johannesburg to lead high-impact agile transformations across Core Banking, Open Banking, Retail, and Corporate Banking Centers of Excellence (CoE), grooming backlogs and managing cross-functional sprint commitments.
- Recognized as a "Critical Employee" during the COVID crisis, actively serving as the primary point of contact for incident flows, change management requests, and business continuity architecture. Only TCSer to be designated such by the client.
- Maintained hands-on technical analyst oversight across Linux environments, Oracle database engines, and Git version control repositories to resolve delivery bottlenecks and ensure platform stability.
- Designated resource for Version Upgrade application installation and migration, BaNCS V10 CBS to V12 UBS.
Education
MBA -
IIM Kozhikode
India04-2023
B.Tech -
Cochin University of Science And Technology
India01-2015
Skills
Management & Strategy:
- Org Strategy
- Stakeholder Management
- Account Planning
- Presales
- Solutioning
- RFP/RFI/MSA Lifecycle
- Delivery Management
- Product Management
Domain Expertise:
- Core Banking
- Retail Banking
- Open Banking
- API Banking
- Corporate Banking
- GenAI in BFS
Technical:
- Java, Web Services, REST API
- Data Visualization
- Oracle 19c, SQL
- Container Orchestration
- Application Performance
- CI/CD Automation
- JIRA
- Confluence
Accomplishments
- Featured by Mphasis as Emerging Leader 2025
- Recognised 3x times in Employee Spotlight by Mphasis.AI for driving AI adaptation.
- Received 3x Pinnacle Awards from different delivery leaders at Mphasis.
- Received Outstanding Contribution Award, Star of the Month, Recognition letters and 4x Service and Commitment Awards at TCS.
- Recognized by South African Qualifications Authority (SAQA) and Certified IT professional by IITPSA South Africa.
- Featured by Unstop as Competitive Leader 2023
- Developed business by winning contracts with TCV USD 60,000,000+ while maintaining margins over 35%.
- Received 3 promotions in 3.5 years while in TCS India for solutioning for strategic clients.
Product Development
- Open Finance: Led a product team to empower Banking divisions by designing architecture, coding and providing in-country users with 20+ API/Open banking services for 9 countries in Africa and UK and positioned client as market leader in the space..
- TCS BaNCS Corporate Channel: Led a team of UI/UX, backend developers, testers, etc. to empower Corporate and Retail Bank for Nigeria operations by providing with a product designed with a curated list of features such as Automated Clearing House (ACH), MDMC and SDMC payments for the corporate banking needs.
Certification and Extra Curriculars
· Completed 2 weeks Management Consulting Bootcamp organized by Strategy Co. Global and received Gold Category Certificate of Merit
· Second runner-up at Niti Vishleshak competition organized by IIM Bangalore
· CBSE Certificate of Merit - Top 0.1 percentile of successful candidates
· Certificate of Achievement for completing certificate course on Program Management by TCS Business Domain Academy
· Completed 11 hr course on Becoming a Product Manager: A Complete Guide by LinkedIn
· Completed 10 hr developer course on Solidity and Blockchain via Mphasis L&D
Timeline
Manager: Emerging Leadership:
Mphasis
06.2023 - Current
Product Consultant:
TCS-BaNCS: Deputed to First National Bank
10.2015 - 03.2022
MBA -
IIM Kozhikode
B.Tech -
Cochin University of Science And Technology