Sagar Kisanrao Tajanpure
Custmer Representative
Nashik,MH
Summary
Driven Customer Representative with a track record of enhancing customer satisfaction at Vrishank Constructions. Skilled in Data Management and Assertiveness, excelled in resolving issues and elevating service standards through active listening and problem-solving. Demonstrated proficiency in CRM and multilingual communication, significantly contributing to team growth and customer relations. skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Overview
7
7
years of professional experience
Work History
Customer Representative
Vrishank Constructions
03.2017 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
Education
Bachelor of Arts - Economics
Indira Gandhi National Open University
Distance08.2024
Skills
- Quality Assurance
- support
- Data Management
- Assertiveness
- Payment Processing
- English, Hindi, Marathi Language Fluency
- Active Listening
- Problem-solving abilities
- Customer Service
- Customer Relations
- Live chat support
- Customer Relationship Management (CRM)
- Conflict Resolution
Languages
English
Bilingual or Proficient (C2)
Timeline
Customer Representative
Vrishank Constructions
03.2017 - Current
Bachelor of Arts - Economics
Indira Gandhi National Open University
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