Sagar Kumar Gupta
Certified Scrum Master
Hyderabad,Telangana
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
Scrum Master
Wells Fargo
02.2017 - 07.2024
- Quality Management - (Apr 2020 - July 2024)
Automation of Sample Assignment: Develop and implement automation solutions for the process of assigning quality samples across various sub-functions within the quality management system.
Reduce Steps in Indigo Application: Simplify and streamline the processes within the Indigo application used by the Quality Management team to enhance efficiency and effectiveness.
Accessability to multiple applications from CIV: Integrate APIs from multiple applications within the CIV (Customer Information View) system to ensure seamless data exchange and functionality.
Tailor-Made Call Listening: Optimize the call listening process within the Nexidia application to improve the Quality Management (QM) voice process by customizing how recorded calls are reviewed and analyzed - WMIT - Wealth Management - (Dec 2019 - Apr 2020)
Application Merger: Integrate and merge functionalities of two existing wealth management applications into a single unified system. - CLT (Consumer Lending)- (Feb 2017 - Dec 2019)
Implementation of Indigo: Overseeing the implementation of a new quality management system. Focused on aligning team activities with quality assurance standards and improving process efficiency.
API Integration for CL: Integrate APIs between applications used in consumer lending such as a Kofax , Core & ICMP to ensure seamless data exchange and functionality between the applications, improving efficiency and accuracy in the lending process - Key responsibilies
- Facilitated Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives to foster collaboration, transparency, and continuous improvement
- Coached teams on Agile methodologies, guiding them in adopting Agile principles, and overcoming challenges to improve team effectiveness and delivery velocity
- Identified and addressed impediments, risks, and dependencies, proactively resolving issues to minimize project disruptions and ensure smooth execution
- Managed project timelines, budgets, and resources effectively, tracking progress, and communicating updates to stakeholders to ensure alignment with project goals
- Tracked and analyzed team metrics, including velocity and burndown charts, to assess performance, identify areas for improvement, and drive actionable insights for process optimization
- Proactively identified and addressed impediments, removing obstacles to team productivity, and facilitating timely resolution of issues
- Collaborated closely with product owners and stakeholders to prioritize backlog items, refine user stories, and ensure alignment with project goals and customer needs
Quality Assurance Administrator
Wells Fargo
09.2012 - 02.2017
- Provided regular progress updates to business partners, facilitating open communication channels between QA teams and other departments involved in process.
- Maintained thorough documentation of audit results, enabling swift resolution of identified issues and continuous improvement efforts.
- Evaluated new tools and methodologies to stay ahead of industry trends, ensuring the highest level of quality assurance possible for clients.
Education
Master of Business Administration -
Vivek Vardhini School of Business Management
Degree - undefined
Jagruti Degree & P.G. College
Intermediate - undefined
Board of Intermediate Education
S.S.C - undefined
St. Marie's High School
Skills
Project Management
Certification
CSM, Scrum Alliance
Accomplishments
- 1 Spotlight Award in 2024
- 2 Spotlight Awards in 2023
- Manager Spotlight Award in 2022
- Wells Fargo Champion Award in 2017 and 2019
- Achieve Excellence Awards in 2012, 2015 and 2016
- Volunteer Award in 2015
Disclaimer
I hereby declare that the above given information is true and accurate to the best of my knowledge.
Timeline
Scrum Master
Wells Fargo
02.2017 - 07.2024
Quality Assurance Administrator
Wells Fargo
09.2012 - 02.2017
Master of Business Administration -
Vivek Vardhini School of Business Management
Degree - undefined
Jagruti Degree & P.G. College
Intermediate - undefined
Board of Intermediate Education
S.S.C - undefined
St. Marie's High School
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