Sagar Kumar Gupta
Certified Scrum Master
Hyderabad,Telangana
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
Scrum Master
Wells Fargo
02.2017 - 07.2024
- Quality Management - (Apr 2020 - July 2024)
Automation of Sample Assignment: Develop and implement automation solutions for the process of assigning quality samples across various sub-functions within the quality management system.
Reduce Steps in Indigo Application: Simplify and streamline the processes within the Indigo application used by the Quality Management team to enhance efficiency and effectiveness.
Accessability to multiple applications from CIV: Integrate APIs from multiple applications within the CIV (Customer Information View) system to ensure seamless data exchange and functionality.
Tailor-Made Call Listening: Optimize the call listening process within the Nexidia application to improve the Quality Management (QM) voice process by customizing how recorded calls are reviewed and analyzed - WMIT - Wealth Management - (Dec 2019 - Apr 2020)
Application Merger: Integrate and merge functionalities of two existing wealth management applications into a single unified system. - CLT (Consumer Lending)- (Feb 2017 - Dec 2019)
Implementation of Indigo: Overseeing the implementation of a new quality management system. Focused on aligning team activities with quality assurance standards and improving process efficiency.
API Integration for CL: Integrate APIs between applications used in consumer lending such as a Kofax , Core & ICMP to ensure seamless data exchange and functionality between the applications, improving efficiency and accuracy in the lending process - Key responsibilies
- Facilitated Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives to foster collaboration, transparency, and continuous improvement
- Coached teams on Agile methodologies, guiding them in adopting Agile principles, and overcoming challenges to improve team effectiveness and delivery velocity
- Identified and addressed impediments, risks, and dependencies, proactively resolving issues to minimize project disruptions and ensure smooth execution
- Managed project timelines, budgets, and resources effectively, tracking progress, and communicating updates to stakeholders to ensure alignment with project goals
- Tracked and analyzed team metrics, including velocity and burndown charts, to assess performance, identify areas for improvement, and drive actionable insights for process optimization
- Proactively identified and addressed impediments, removing obstacles to team productivity, and facilitating timely resolution of issues
- Collaborated closely with product owners and stakeholders to prioritize backlog items, refine user stories, and ensure alignment with project goals and customer needs
Quality Assurance Administrator
Wells Fargo
09.2012 - 02.2017
- Provided regular progress updates to business partners, facilitating open communication channels between QA teams and other departments involved in process.
- Maintained thorough documentation of audit results, enabling swift resolution of identified issues and continuous improvement efforts.
- Evaluated new tools and methodologies to stay ahead of industry trends, ensuring the highest level of quality assurance possible for clients.
Education
Master of Business Administration -
Vivek Vardhini School of Business Management
Degree - undefined
Jagruti Degree & P.G. College
Intermediate - undefined
Board of Intermediate Education
S.S.C - undefined
St. Marie's High School
Skills
Project Management
Kanban
JIRA
Confluence
Agile Project Management
Waterfall
SaFe
Risk Management
Servant Leadership
Azure DevOps
Time Management
Scrum Framework Expertise
Agile Coaching
Product Backlog Management
Coaching and Mentoring
Sprint Planning
Meeting facilitation
Public Speaking
Software Development Lifecycle
Stakeholder Management
Project Team Coordination
Certification
CSM, Scrum Alliance
Accomplishments
- 1 Spotlight Award in 2024
- 2 Spotlight Awards in 2023
- Manager Spotlight Award in 2022
- Wells Fargo Champion Award in 2017 and 2019
- Achieve Excellence Awards in 2012, 2015 and 2016
- Volunteer Award in 2015
Disclaimer
I hereby declare that the above given information is true and accurate to the best of my knowledge.
Timeline
Scrum Master
Wells Fargo
02.2017 - 07.2024
Quality Assurance Administrator
Wells Fargo
09.2012 - 02.2017
Master of Business Administration -
Vivek Vardhini School of Business Management
Degree - undefined
Jagruti Degree & P.G. College
Intermediate - undefined
Board of Intermediate Education
S.S.C - undefined
St. Marie's High School