Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Timeline
Generic
Sagar Mishra

Sagar Mishra

Mumbai

Summary

Dynamic IT Manager with a proven track record at Neural Hive Technologies, driving operational efficiency through strategic project management and team leadership. Expert in technical support and problem-solving, I successfully enhanced system performance and integrated top talent, ensuring alignment with organizational goals and delivering impactful software solutions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager - IT System

Neural Hive Technologies Pvt. Ltd.
Mumbai
12.2024 - Current
  • Drive IT strategy, infrastructure management, and software development initiatives to align technology with organizational goals.
  • Lead daily scrum calls, mentor development teams, and oversee task assignments to ensure efficient project execution.
  • Coordinate system upgrades and technical improvements, increasing operational efficiency by 25%.
  • Manage vendor contracts and procurement to ensure cost-effective, high-quality IT services.
  • Attract and integrate technical talent, ensuring adherence to policies and enhancement of team capabilities.
  • Collaborate with stakeholders to develop scalable, measurable software solutions and enhance cross-functional collaboration.
  • Monitor project timelines, resource allocation, and workflows to deliver key initiatives on schedule.

IT SUPPORT & SYSTEM MANAGER

Infomac Balwant Media Solutions
Mumbai
07.2022 - 11.2024
  • Oversaw deployment and maintenance of rental systems and software solutions.
  • Coordinated media projects to facilitate on-time execution and delivery.
  • Engaged intensively with Amazon Prime Projects
  • Delivered technical support for RAID hard drives, iMacs, MacBooks, and editing software.
  • Provided tailored remote and on-site support to meet diverse client requirements.
  • Diagnosed and resolved software issues at part-level and chip-level to optimize performance.
  • Addressed laptop software challenges, focusing on OS and application installations.
  • Led IT team, delivering training and ongoing support to improve skills.
  • Implemented process improvement initiatives to enhance operational efficiency.

SR. ENGINEER

MacStation
Mumbai
01.2017 - 06.2022
  • Joined as Jr. Engineer, after working with senior and with their training I have achieved my excellency, and promoted as Sr. Engineer in few years.
  • Diagnosing The Problems of Software/ Part-Level /Chip- Level and repair it
  • Repairing Laptop by replacing Faulty ICs or component from Logic Board
  • Solving Software problems of laptop like OperatingSystem, Outlook, Mails, etc.
  • OS installation, Software Installation, etc.

Ass. Sales Officer

IndusInd Bank Ltd
Mumbai
04.2016 - 10.2016
  • Bringing NTB Customer to bank by selling Saving A/c
  • Bringing Sales for Team by Selling Premium Debit Card, Credit Card, Life Insurance, General Insurance, Home Loan, Gold Loan, and other Loan
  • Helping Old Inactive customer in their banking issue and make them active
  • Helping our team to achieve target

Jr. Financial Analyst

TCS Ltd, CMC Ltd
Mumbai
05.2015 - 01.2016
  • Work on Financial Report of world-wide companies provided by various financial company and Brokers on Real Time Basis
  • Assist my team to maintain 100% productivity and 99.99% quality of work.

Education

MBA - Data Science & Business Analytics

D Y Patil University
Navi Mumbai
06-2027

Bachelor of Management Studies - Management

V. K. K. Menon College of Commerce and Economics
Mumbai
01.2014

HSC - Commerce

D. V. V. College
Mumbai
01.2011

10th -

P. I. C. School
Allahabad
01.2009

Skills

  • Project management and planning
  • Team leadership
  • Technical support and fault-finding
  • Data analysis
  • Problem solving and troubleshooting
  • Digital marketing strategies
  • Financial management

Certification

  • Global Financial Professional Program (BSE Institute)
  • Chip-Level Laptop/Desktop Repairing from Oscillate Institute
  • Mobile Repairing (Hardware & Software)

Extracurricular Activities

Organized and participated in 'LIFELONG LEARNING & EXTENSION' Activity related to Entrepreneurship & Career Guidance & The Flight of Extension: 2011-12, for aware and prevention of Cyber-Crime. Implemented innovative ideas and methods to improve organizational efficiency and enhance development processes.

Timeline

Manager - IT System

Neural Hive Technologies Pvt. Ltd.
12.2024 - Current

IT SUPPORT & SYSTEM MANAGER

Infomac Balwant Media Solutions
07.2022 - 11.2024

SR. ENGINEER

MacStation
01.2017 - 06.2022

Ass. Sales Officer

IndusInd Bank Ltd
04.2016 - 10.2016

Jr. Financial Analyst

TCS Ltd, CMC Ltd
05.2015 - 01.2016

MBA - Data Science & Business Analytics

D Y Patil University

Bachelor of Management Studies - Management

V. K. K. Menon College of Commerce and Economics

HSC - Commerce

D. V. V. College

10th -

P. I. C. School

Similar Profiles

CREATE PROFILE
Sagar Mishra